City Of Kansas City - MO
**** 311 CRM Software Project - Scope of Work The selected vendor will provide: Software Requirements Multi- Channel Request Intake i. e. Mobile & Web Apps Multi- Lingual Functionality capabilities. Real- time Reporting, Analytics, and Integration capabilities with existing systems such as Cartegraph, eP& L, Hansen, Routeware, & Esri GIS. Joint Reporting/Interested Party capability to join an existing report to receive updates and the ability to add updates to an existing report. Mobile App Push Notifica
CRM Software Project Software requirements, multi- channel request intake ( mobile & web apps), multi- lingual functionality, real- time reporting, analytics, integration capabilities, joint reporting, interested party capability, mobile app push notifications, automated notification capabilities, duplicate request management, staff mobile app capabilities, AI capabilities for system users, AI capabilities for departments, SLA setting capabilities.
Bid Close Date: