This Request for Offers (RFO) from the Texas Comptroller of Public Accounts (CPA) seeks proposals for Articulate 360 Teams software with an AI assistant. The contract term is initially one year, with options for two additional one-year extensions. Key requirements include comprehensive software maintenance and technical support, strict data security measures (including encryption and compliance with TX-RAMP), and accessibility compliance. Offers must be submitted electronically by April 15, 2026. Late offers will not be considered. The evaluation will be based on a best-value standard, considering past performance, qualifications, experience, compliance with specifications, and cost.
The deadline for submission of offers is April 15, 2026, at 2:00 p. m. CT. Late offers will not be considered.
Payments will be made according to the schedule in the mandatory price sheet and the contract, generally within 30 days after the later of goods receipt, services completion, or undisputed invoice receipt, in accordance with the Texas Prompt Payment Act.
The vendor must provide a one-year full replacement warranty for all items provided, starting from the date of acceptance by CPA. Manufacturers' standard warranties will also apply.
Offers will be evaluated under the best value standard, with criteria including respondents' past performance, qualifications, experience (20%), compliance with CPA specifications (40%), and cost (40%).
The RFO does not specify explicit qualification requirements beyond those implied by the need for qualified vendors to provide the software and services.
In the event of default or breach of contract, CPA may require the vendor to pay liquidated damages equivalent to two percent (2%) of the total cost for services or obligations not completed per calendar day of delay.
A pre-offer conference and pre-offer inspection are not applicable for this solicitation.
The RFO does not require sample submissions.
Questions regarding this RFO must be submitted in writing no later than April 3, 2026, at 2:00 p. m. CT.