This is a Request for Quotation (RFQ) for a 5-year indefinite quantity contract for non-emergency medical transportation (NEMT) services at the William S. Middleton VA Hospital in Madison, WI, and its affiliated clinics. The contract period is from July 1, 2026, through June 30, 2031. This acquisition is a 100% small business set-aside. Key requirements include providing wheelchair van and sedan transportation, driver qualifications, vehicle inspections, and adherence to facility policies. A mandatory site visit is scheduled for May 21st. Questions are due by May 27th. The estimated total contract value is $9,000,****, with a minimum guarantee of $250,****. Quotes must include experience, past performance, and a management plan detailing fleet size, on-time performance, and hiring plans.
The contract period is from 07/01/2026 through 06/30/2031.
Payments will be made in arrears upon receipt of a properly prepared invoice, submitted electronically through Vetride or its successor system.
The government intends to evaluate quotes and make award without exchanges, encouraging quoters to submit their best terms initially.
Quoters shall demonstrate a minimum of three years experience providing non-emergency medical transportation services to medical patients.
The government reserves the right to cancel any patient pickup due to late contractor response time (defined as 30 minutes after the specified pickup time) at no additional cost to the government. The contractor may be responsible for all additional costs incurred by the government if another firm is utilized.
A site visit is scheduled for Thursday, May 21st, at 10 am local time. All interested parties are to meet at building 1, room number ****.
Failure to comply with vehicle standards or receiving two or more unsatisfactory findings within a five-day period may result in the vehicle being removed from service. Drivers accumulating five unrelated, substantiated complaints in a 12-month period shall be prohibited from providing services.
The maximum contract ceiling is $9,000,**** for the five-year ordering period.
