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Helpdesk Tool Government Bids & RFPs
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90% recommend BidHits (1033 real users, 04/09/2026).Methodology
USA | VA | FAIRFAX COUNTY | SPRINGFIELD Small City
Touchless Identity Verification Units - The TransportationSecurity Administration ( TSA), Enrollment Services and Vetting Programs ( ESVP), Contracting and Procurement ( C& P) modified task order ( TO) **** under the General Services Administration ( GSA) FSS that restricted
Modification to an existing task order to procure additional touchless identity verification units.
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This is a sole source justification for a modification to an existing task order (TO ****) under the GSA FSS program. The Transportation Security Administration (TSA) intends to procure additional touchless identity verification units for biometric identity at airports to support the CMAP lanes. This modification is considered a logical follow-on to a previously competitively awarded order, aiming for economy and efficiency. The scope includes equipment (touchless identity units), associated warranty, shipping, deployment activities (installation, configuration, operational status), and field support during deployment. Services are project-specific and will include hardware and helpdesk support in option periods. The justification highlights the validated technical solution based on a specific DHS-approved hardware configuration and the need to maintain continuity of the technical architecture, deployment approach, warranty, and support model. Changing contractors would jeopardize the schedule and risk gaps in coverage. The modification procures additional, identical equipment relying on the same hardware architecture and technical solution. The underlying hardware is brand-name specific (Dell, FLIR, Kowa), and while multiple authorized resellers can supply these components, the specific combination is unique and highly specialized for TSA's CMAP use case. Market research confirmed this solution is the only option that can meet CMAP requirements within available funding. The original procurement encouraged small business participation, and TSA has leveraged existing GSA Schedule vehicles to access a broad pool of prequalified IT contractors.
The bid notice states that the scope of work includes associated warranty for the touchless identity units.
Brand Name Justification ServiceNow Software - This Brand Name Justification for ServiceNow Software is being posed in accordance with FAR ****- 6 Limiting Sources.
justification and approval use of brand name specifications
Air Operations Center ( AOC) Operations and Administrative Training Tools ( OATT) - This contract will meet the requirement to sustain simulation training environments for both AOC Operators and Administrators. This consolidated performance- based contract would be intended to provide life- cycle management services for both
IT and telecom business application application development support services labor application development for new software projects and support for existing applications.
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This contract requires application development, support services, and training for simulation environments for AOC operators and administrators. The contract includes life cycle management, sustainment, helpdesk support, and training at various locations. The contractor will be responsible for updating systems, providing installation and training, and maintaining systems in accordance with cyber security requirements. The contract also includes in-house training and support for all active baselines.
Social Networking Site Tool RFI - AMENDMENT 002 is hereby issued to revise the CLIN structure table and the Statement of Work. The changes are shown in yellow highlighted text as well as in track changes. FAR clause ****- 6 is hereby removed. Furtherm
Automated social networking capability for discovery, reporting, and removal of imposter social media accounts. Social network site ( SNS) discovery, reporting, removal solution. To include one user license subscription. See attached statement of work ( SOW) for detailed description. This is an optional CLIN, to be exercised as needed. Social network site ( SNS) discovery, reporting, removal solution. To include one user license subscription. See attached statement of work ( SOW) for detailed description. This is an optional CLIN, to be exercised as needed. Social network site ( SNS) discovery, reporting, removal solution. To include one user license subscription. See attached statement of work ( SOW) for detailed description. This is an optional CLIN, to be exercised as needed. Social network site ( SNS) discovery, reporting, removal solution. To include one user license subscription. See attached statement of work ( SOW) for detailed description. This is an optional CLIN, to be exercised as needed. Social n
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The solicitation is for an automated social networking capability to discover, report, and remove imposter social media accounts. The acquisition is set aside 100% for small business concerns under NAICS code **** are due electronically only by June 23, 2025, at 2:00 PM Eastern Time. The contract will consist of a 12-month base period and four 12-month option periods. The quote must be submitted in four separate volumes (administrative, technical, past performance, and price). The technical volume has a page limit of 40 pages. The past performance volume has a page limit of 12 pages. The government will evaluate quotes based on price and other factors under a comparative evaluation. Additional information about required documents and submission format is included in the solicitation.
DCSA Learning Management Ecosystem and Learning Management Content Controller Hosting and Licenses - Purchase of Hosting and Support Services for the DCSA Learning Ecosystem. This was a non- competitively awarded firm- fixed- price contract.
Justification and approval for use of other than full and open competition for hosting and support services for the DSCA learning management ecosystem. hosting and support services for the dcsa learning management ecosystem for dcsa security. education training systems sets program management ofce pmo. this requirement will provide the dcsa sets learning management ecosystem and learning management content controller hosting and licenses. this includes a . and learning managementsystems. security awareness hub. contract management. agile development. systems operations and sustairnnent support. training systems support. helpdesk services. reporting tools and data analytics. additionally. this requirement includes optional learning management content controller licenses. a 12month base and 2 12month option periods are anticipated. if all options are exercised. the total period of performance will be 01 june 2025 31 may 2028.
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The Defense Counterintelligence and Security Agency (DSCA) is seeking to award a contract for hosting and support services for its learning management ecosystem to Powertrain, Inc. on a sole-source basis. The justification for this non-competitive award is based on Powertrain's unique ability to maintain the existing system, which is critical for national security and operational continuity. The contract is anticipated to be funded with a combination of working capital funds and operations maintenance funding. The total estimated value of the proposed contract is $26. 4 million, which includes optional learning management content controller licenses. The contract period is from June 1, 2025, to May 31, 2028. The contract was synopsized on the SAM website on March 28, 2025, and responses were received from other vendors. However, the agency determined that no other vendor could meet the operational needs of the DSCA's requirement without compromising system performance or mission readiness. The agency anticipates a competitive award of a replacement system (Sets Increment 2) in fiscal year 2027.
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Welcome to BidHits. Start by adding a few key words. Just type what you sell.
That's it. You're now ready to explore government contract opportunities made for you. Your bidding dashboard shows the latest tenders organized by date and matched to your keywords.
To help you spot the most relevant ones, your keywords are automatically highlighted in yellow.
And here's the best part. Our AI is always working behind the scenes to bring you even more opportunities.
Smart Search is already on, enhancing your results beyond exact matches. You don't have to do a thing.
Each tender card comes with useful tools. You can view a summary, open documents, favorite tenders, write private notes, remove what doesn't fit, or check the location on the map.
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Methodology
Unaided survey with 1033 active users, conducted through 04/09/2026.
Single question: "Would you recommend our services to a friend or colleague?" - 90% answered "yes".
