Latest US Helpdesk Tool Contracts & Bids

The solicitation seeks a commercial-off-the-shelf (COTS) automated social networking capability for discovering, reporting, and removing imposter social media accounts. The contract will be a firm fixed price (FFP) for a 12-month base period and four 12-month option periods. Quotes are due electronically only by June 23, 2025, at 2:00 PM Eastern Time. Questions are due by May 29, 2025, at 1:00 PM Eastern Time. The solicitation includes detailed technical requirements, reporting, remediation, workflow, service level agreement (SLA), helpdesk support, and evaluation factors. The solicitation also specifies requirements for past performance and pricing. The solicitation is set aside 100% for small business concerns under NAICS code ****.

Notice of intent to sole source a procurement for the renewal of Autodesk annual software subscription. The requirement is for the renewal of the Autodesk annual software subscription in support of the Marine Corps installations command installations systems branch. The projected support period is 30 June 2025 through 29 June 2026. All responsible sources may submit a capability statement or quotation, which shall be considered by the agency. Responses must be emailed to ***@***. *. * no later than 24 June 2025, 06:00 a. m. eastern time. Late submissions will not be considered.

The solicitation is set aside exclusively for qualified SBA 8(a) contractors. The department is seeking to renew licenses for the enterprise emergency notification and accountability (ENA) system and acquire maintenance and support labor for tier 2 and tier 3 helpdesk. The Blackberry ATHOC system is used and is FedRAMP approved. The services include IT and telecommunications end-user as a service, help desk tier 1 & 2, workspace, print, productivity tools, software as a service, service contracts, subscription-based software provisioning, and device rentals.

This RFI seeks industry feedback to refine the scope, structure, and solicitation approach for the upcoming acquisition of enterprise AI tools by the U. S. Department of the Treasury. The anticipated solicitation process will be streamlined with a short response window of approximately seven business days, projected for release in early May. Responses must be submitted via email by April 23, 2025, at 9 AM EST in a searchable Adobe format (version 7. x or earlier) with specified font and margins. The response should include company name, associated unique entity ID (UEI), business size and socioeconomic status (if applicable), existing contract vehicles, a narrative of current customers, tools offered, and real-world applications (with demo URLs if available), questions, clarifications, and intent to submit a quote. Marketing materials are not permitted. The government will not acknowledge receipt or provide feedback on submissions. Responses are not considered offers and cannot be accepted to form a binding agreement. Submitted information may be used in the development of future acquisition strategies or solicitations.

This is a sole-source notice for the procurement of security education and training systems. Powertrain, Inc. is the intended recipient. Responses from other sources regarding technical capabilities are welcome and will be considered within 15 calendar days of publication. The government reserves the right to not open the requirement to competition based on the responses received.