The Town of Parker is soliciting proposals for full-service maintenance of elevator equipment across multiple facilities. Services include preventive maintenance, inspection, repair, emergency callback (24/7, 2-hour arrival), and code compliance monitoring. The contractor must provide consistent service across multiple OEMs (TK Elevator, Schindler, Otis). Evaluation is based on a weighted system prioritizing technical capability (30%), multimanufacturer expertise (20%), and emergency/callback response (20%).
The warranty for parts and workmanship includes duration, coverage, exclusions, and response procedure. warranty correction shall include labor, travel, removal, replacement, reinstallation, testing, and return to service unless an exclusion is expressly accepted by the town.
Responses will be scored based on a weighted system: technical capability (30%), multimanufacturer expertise (20%), emergency and callback (20%), response technician qualifications (15%), and staffing experience (15%). consultants shall not contact members of the evaluation committee.
The contractor must demonstrate access to proprietary parts, documentation, and trained personnel for TK Elevator, Schindler, and Otis equipment. demonstrate access to the proprietary and nonproprietary parts, technical documentation, diagnostic tools, interfaces, software, passwords, and trained personnel needed to fully maintain, adjust, troubleshoot, repair, and test tk elevator, schindler, otis, and other equipment in the portfolio.
Questions regarding this solicitation must be submitted electronically by September 10th, 2026, 10:00 am MDT. questions due date sep 10th 2026, 10:00am mdt
Failure to meet minimum qualifications or submit required documents will result in a response being declared non responsive. only a complete response with the listed required submittal documents and meeting minimum qualifications will be considered.
Service quality shall not vary by OEM, model, age, or control platform. Service quality shall not vary by oem, model, age, or control platform.