Dept. Of Aging & Independent Living - Vocational Rehab - VT
Consumer Feedback/ Customer Satisfaction
Conducting, Tabulating and Reporting on Surveys - The Vermont Division of Vocational Rehabilitation ( hereafter DVR ) is a statewide direct service organization within the Department of Disabilities, Aging and Independent Living in the Agency of Human Services; DVR provides a wide range of employment- related services for people with disabilities. The Contractor will conduct, tabulate and report on two ( 2) separate surveys as follows: Task 1 - Consumer Satisfaction Survey ( CSS): Conduct, tabulate and repo
Conducting, tabulating, and reporting on surveys Task 1 - Consumer Satisfaction Survey ( CSS): Conduct, tabulate, and report on one survey to determine current consumer satisfaction with DVR services. Task 2 - Monthly Consumer Surveys for Staff Performance Review ( SPR): Conduct, tabulate, and report on regular, ongoing consumer surveys to determine satisfaction with services from individual counselors as part of DVR' s staff evaluation process.
Bid Close Date: