Request for Information (RFI) for maintenance and repair services for Abiomed Impella perfusion pumps at Naval Medical Center Portsmouth. Services include preventative and corrective maintenance, calibration, and depot-level repair. The contractor must be OEM authorized. Preventative maintenance is required annually before March 15th. A loaner unit must be provided during service. Field service reports are required within 2 days of service completion. Responses are due by July 24, 2026.
Preventative maintenance services are required annually prior to the 15th of March each fiscal year. The perfusion pump maintenance service needs to be serviced prior to 15 march, each fiscal year as needed by the cardiology department.
All software licensing, warranty, and service associated with the equipment system shall be in accordance with the OEM terms and conditions. All software licensing, warranty, and service associated with the Equipmentsystem shall be in accordance with the oem terms and conditions.
The contractor shall be an OEM authorized dealer, authorized distributor, or authorized reseller for the proposed equipment system. The contractor shall be an original equipment manufacturer oem authorized dealer, authorized distributor, or authorized reseller for the proposed equipmentsystem such that oem warranty and service are provided and maintained by the oem.
Contractor representatives are encouraged to request a pre-maintenance inspection prior to the onset of the contract. The contractor representatives at each site is encouraged to request a premaintenance inspection prior to the onset of the contract.
All claims must be received within 30 days of contract award or prior to contract start, whichever occurs first. all claims must be received within 30 days of contract award or prior to contract start whichever occurs first.