This is a Request for Quotation (RFQ) for consular audio-visual preventive maintenance services. The contract will be for a one-year period with four one-year options. Services include routine maintenance inspections and on-demand service calls for AV systems at teller windows and headend. The award will be made to the responsible company submitting an acceptable offer at the lowest price. Payment is expected 30 days after completion of service or receipt of invoice. Invoices must be accompanied by a signed maintenance checklist.
The contract is expected to commence no later than 10/01/2026. A notice to proceed will establish the performance start date, a minimum of ten days from contract award unless an earlier date is agreed upon.
Payment is expected 30 days after completion of service or 30 days after receipt of invoice at the embassy's payment office, whichever is later. Invoices shall be sent to us embassy bujumbura fmo voucher dl email: bujumburafmovoucher@state. gov.
The document does not explicitly state a warranty period for the services provided, but it does mention that parts shall be OEM approved and that repairs are not included under this agreement.
The U. S. government intends to award a contract/purchase order to the responsible company submitting an acceptable offer at the lowest price.
Contractors must have experience with similar consular AV systems with teller windows, integrated microphones, and speaker systems and displays. They must provide evidence of such experience and include references. Technicians must be trained and qualified.
The document mentions that repeat customer complaints are not permitted and if a repeat complaint is received, the COR will contact the contracting officer for appropriate action under the inspection clause.
The government reserves the right to deny access to U. S. owned and operated facilities to any individual. Failure to comply with standards of conduct, including neglect of duties, disorderly conduct, or possession of intoxicants/narcotics while on duty, can lead to removal from the worksite.
