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The City of Manhattan, Kansas is seeking proposals for a cloud-based Unified Communications as a Service (UCaaS) solution to replace its current on-premises system. The solution should support hard desk phones, softphones, and Microsoft Teams integration. Key requirements include advanced call handling, auto attendants, voicemail, analytics, reporting, and faxing capabilities. The selected vendor will be responsible for implementation, training, and ongoing support. Proposals are due by May 8, 2026. The selection will be based on a best-value approach, considering qualifications, experience, functional requirements, project approach, training, support, and cost. Additional documents required include a cover letter, past performance references, a description of the vendor's ability to meet functional requirements, project approach, training and support plan, and a comprehensive pricing proposal. Questions are due by April 17, 2026.
The bid notice states that proposals are due by 12:00 PM noon on Friday, May 8, 2026. All documents must be received by the city no later than 12:00 pm, on friday, may 8, 2026.
The bid notice states that the successful proposer will be the one who provides the best value to the city. The successful proposer will be the one who provides the best value to the city.
The bid notice requires proposers to demonstrate past performance through contracts and/or other agreements with government agencies or private industry, and to provide three relevant municipal references. Demonstrate past performance through contracts andor other agreements with government agencies or private industry. Three relevant municipal references prefer kansasmidwest where possible
The bid notice states that questions are due by Friday, April 17, 2026, 3:00 PM. All questions must be submitted by friday, april17, 2026, 3:00 pm.
