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Unified Communications Government Bids & RFPs
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90% recommend BidHits (1029 real users, 04/03/2026).Methodology
USA | NC | DURHAM COUNTY | DURHAM | 27702 Midsize City
Replacement and/or upgrade of its existing on- premises Cisco Voice over IP ( VoIP) system. DPS is seeking a cloud- hosted Unified Communications as a Service ( UCaaS) solution or a comparable modernized on- premises VoIP solution.
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Durham Public Schools (DPS) is issuing a Request for Proposals (RFP) for the replacement or upgrade of its current on-premises Cisco Voice over IP (VoIP) system. The desired solution is a cloud-hosted Unified Communications as a Service (UCaaS) or a modernized on-premises VoIP system. The current system supports approximately 4,001 active handsets across 62 sites. Vendors are required to submit proposals by April 21, 2026, at 1:00 PM. Questions regarding the RFP must be submitted via email by April 7, 2026, at 2:00 PM. A summary of questions and answers will be posted as an addendum. Proposals must include a five-year detailed cost breakdown. The contract will have an initial term of five years, with options for renewal. Payment terms are net 30 days after invoice approval. Vendors must demonstrate financial stability and relevant experience. Background checks may be required for vendor personnel. Disputes will be resolved through negotiation, with further remedies available if unresolved within 30 days.
The bid opening date, which is the deadline for proposal submission, is April 21, 2026.
The vendor will be paid net thirty (30) calendar days after the vendor's invoice is approved by Durham Public Schools.
Awards will be made to the vendors meeting the RFP requirements and achieving the highest and best final evaluation, representing the best value to Durham Public Schools.
Vendors must demonstrate experience with public and/or private sector clients of similar or greater size and complexity, and provide information on the qualifications and experience of personnel to be assigned to the project.
The parties agree that the vendor shall be subject to amounts due as liquidated damages, but not as a penalty, for failure to meet specified performance standards.
The RFP does not explicitly require sample submissions.
Protest requests must be received within thirty (30) consecutive calendar days from the date of the contract award.
179- ****- 277- IT_ VOIP - Durham Public Schools ( DPS) is requesting proposals for the replacement and/or upgrade of its existing onpremises Cisco Voice over IP ( VoIP) system. DPS is seeking a Cloud- Hosted Unified Communications as a Service ( UCaaS) solution or a comparable modernized on- premises VoIP solution.
Cloud Based Telephony System - Winnebago County is soliciting proposals from qualified vendors for the replacement of our existing Private Branch Exchange ( PBX) system with a modern, cloud- based telephony solution. This initiative aims to enhance our communication infrastructure, improve scalability, and reduce operational costs while ensuring seamless integration with our current IT environment.
Cloud based telephony system
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Winnebago County is seeking proposals for a cloud-based telephony system to replace their existing PBX. The goal is to improve communication, scalability, and reduce costs. A mandatory pre-bid meeting is scheduled for February 25, 2026, at 10:00 AM. Bids are due by April 8, 2026, at 8:00 PM.
The bid notice states that proposals are due by April 8, 2026, at 8:00 PM.
The bid notice states that Winnebago County is soliciting proposals from qualified vendors.
A mandatory pre-bid meeting is required on February 25, 2026, at 10:00 AM. Please email ***@***. *. * to request the meeting link.
The bid notice does not require sample submission.
The bid notice indicates an estimated total value of 0. 00.
Contact Center as a Service Products and Services - Contact Center as a Service Products and Services This Request for Information ( RFI) is issued for information and planning purposes only and does not constitute a solicitation nor does it restrict the Department of Vetera
Contact Center as a Service Products and Services
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This is a Request for Information (RFI) from the Department of Veterans Affairs (VA) for Contact Center as a Service (CCaaS) products and services. The goal is to stabilize and improve the technical and service delivery for connecting VA contact center professionals with veterans experiencing mental health crises or suicidal thoughts. The CCaaS is a cloud-based platform delivered over the internet as a subscription service, including capabilities like omnichannel routing, IVR, workforce management, AI-driven features, and integration with CRMs. The VA is seeking white paper responses by March 31, 2026, 3:00 PM EST. The white paper should include company information, contract vehicles, a cost estimate per seated/user, technical capability and expertise, contact center domain knowledge, OEM management experience, and NAICS code validation. The response should not exceed five pages and a 5MB email limit.
The deadline for submitting responses via email is 3:00 PM EST, March 31, 2026.
The white paper shall include company information (name, address, phone, POC, email, SAM UEI, business size), contract vehicles, cost estimate, technical capability and expertise, contact center domain knowledge, OEM management experience, and NAICS validation.
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BidHits is a public bid search engine. We map official portals daily and deliver results on the site and by email. Our AI understands your business so you don't miss opportunities.
Just enter your email and activate the trial. For 14 days you can use all features. When it ends, if you don't subscribe at /subscription.php, the bid list becomes limited and you won't be charged automatically.
1) Choose keywords (your products or services). 2) Activate the trial and start receiving. After signup you can adjust regions, times, and email style on the settings page.
Whenever possible, yes. Some official portals require login or block direct links; in those cases we point you to the official process page so you can download the documents.
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Welcome to BidHits. Start by adding a few key words. Just type what you sell.
That's it. You're now ready to explore government contract opportunities made for you. Your bidding dashboard shows the latest tenders organized by date and matched to your keywords.
To help you spot the most relevant ones, your keywords are automatically highlighted in yellow.
And here's the best part. Our AI is always working behind the scenes to bring you even more opportunities.
Smart Search is already on, enhancing your results beyond exact matches. You don't have to do a thing.
Each tender card comes with useful tools. You can view a summary, open documents, favorite tenders, write private notes, remove what doesn't fit, or check the location on the map.
You can also see all tenders from the same day in a single map view. Perfect for planning your next steps. Use the search bar, apply filters, and explore with ease.
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Methodology
Unaided survey with 1029 active users, conducted through 04/03/2026.
Single question: "Would you recommend our services to a friend or colleague?" - 90% answered "yes".