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This is a Statement of Work for library services at the NIH Clinical Center patient library. The services include providing diversional, health-related, general interest, and current interest materials and services to patients, patient visitors, and family members. The contractor will manage personnel, space, material resources, and guest wireless accounts. The period of performance includes a base period and four option years. Contractor requirements include being well-organized, having accurately cataloged holdings, and maintaining a low lost book rate. Daily duties involve customer service, opening and closing procedures, circulation desk operations, patron database management, acquisitions, collection development, and space/equipment/supplies management. Special services like bilingual staff availability and interlibrary loan are also required. Mandatory trainings for contractor employees are provided by the government. The government will furnish facilities, equipment, furniture, supplies, and services. Reporting requirements include monthly performance reports. Inspection and acceptance will be the responsibility of the project officer, with performance standards for hospitality, organization, book retention, and responsiveness to requests.
The period of performance for providing library services includes a base period from July 13, 2026, to July 12, 2027, with four option years extending through July 12, 2031. The bid notice states provide library services for the clinical center patient library.
The bid notice states that the Head Librarian/Supervisor position must meet requirements for professional education in library science, with a recommendation for a Master's in Library Science or equivalent graduate degree, and experience in supervision and performance management is recommended. The Library Information Technology Systems position must meet professional education requirements in library science, with a recommendation for a Master's in Library Science or equivalent graduate degree, and experience in development and maintenance of digital resources and technology management is required. The Library Technician position must meet professional education requirements in library science or possess equivalent experience and education, including completion of one full academic year of graduate study in library science or a total of at least 3 years of a combination of college-level education, training, and experience. Additionally, due to a significant Spanish-speaking patient population, one full-time staff member must have proficiency in Spanish.
