CalOptima Health is seeking bids from authorized resellers for a ServiceNow renewal. The contract is for an initial duration of 1 year with no options to renew. Bids are due August 4, 2026, at 1:00 PM. Pricing method is fixed fee. All communication must be directed to Lisa Haima at ***@***. *. * must be submitted via CalOptima Health's online solicitation portal at www. ***. *. *, faxed, or emailed bids will not be considered. Award will be made to the responsive, responsible bidder offering the lowest price. Bids must remain valid for 180 days.
Bid due date and time is August 4, 2026, at 1:00 PM.
Payment will be made after CalOptima Health's acceptance of goods and receipt of a complete invoice for the period or project. Invoices must be submitted to ***@***. *. * and include contract number, PO number, description, price, quantity, shipping and payment terms, and contact information for payment.
Award, if made, will be to the responsive, responsible bidder offering the lowest price or prices.
CalOptima Health will make a determination of a bidder's responsibility based on submitted information, references, background investigations, and their own knowledge. They will not contract with debarred or suspended bidders.
Violation of communication rules may result in rejection of the bid, being found nonresponsible, barred from future procurements, and subject to other legal penalties.
Protests must be filed by 5 p. m. PT on specific deadlines: within five business days after solicitation/addendum release for content issues, within three business days after notice of nonresponsiveness, or within five business days after announcement of intent to award.
Bidders may be disqualified for violating communication rules, not attending a mandatory pre-bid meeting, submitting prohibited prior work, or failing to comply with IFB requirements.