The U. S. Embassy in Athens, Greece, is seeking quotations for
mobile telephone and data services. The contract period is one year, with four one-year options to renew. Offerors must be registered in the System for Award Management (SAM) database. Quotations must be submitted electronically by email (to ***@***. *. *) by 12:00 noon Athens time on March 31, 2025. The government intends to award a contract based on initial quotations, without discussions, unless necessary. Additional documents (e. g. , ****, pricing, representations and certifications, additional information, SAM registration proof, cybersecurity questionnaire) are required. Questions regarding the solicitation must be submitted in writing to ***@***. *. * by 12:00 hours local time on March 10, 2025. The contract includes services for the embassy and its affiliated
offices in Thessaloniki, Greece. The contract covers 405 lines for official purposes. The contract includes specific requirements for coverage, international calls, roaming, wifi calling, SMS messaging, voice mail, customer service, billing, and equipment. The government will pay the contractor on a monthly basis. The contract includes a minimum and maximum order value. The government will be responsible for disposal of existing
mobile handsets and sim cards. The contractor will provide training to embassy employees. The contractor will provide backup units for broken or stolen units. The contractor will provide a telephone number for reporting equipment problems, billing inquiries, and customer questions. The contract includes clauses for technological refreshment, permits, government-furnished property,
mobile number portability, exchange of existing handsets, addition of new lines, non-official lines, disclosure of information, and quality assurance and surveillance plan. The contract also includes specific requirements for invoicing, payment, and dispute resolution. VAT is not applicable to this contract.