Call Center Community Government Bids & RFPs

The bid must be submitted by June 3, 2026, at 2:00 PM CST. The contract for services will be from July 1, 2026, through June 30, 2027.

Payment will be made within 30 days from receipt of products in satisfactory condition, or within 30 days from receipt of invoice, whichever is later, assuming there is no prompt payment discount provision.

The bid will be awarded to the lowest responsive, responsible bidder as determined by the college.

Bidder must have at least 5 five years of experience in financial aid verification services, be licensed in accordance with the work performed, and operate in accordance with any required laws of the state of Louisiana. Three references are to be listed on the provided form and submitted with the bid. Bidder must also be registered with the Louisiana Secretary of State prior to the due date and time for the submission of bids.

In case of default by the contractor, the college reserves the right to purchase any or all items or services in default on the open market, charging the contractor with any excessive costs. Until these excessive costs are paid to the college, the contractor shall not do business with the college again.

All questions must be submitted no later than Wednesday, May 27, 2026, by 12:00 PM CST. A final 48-hour period after the issuance of the addendum will be granted for questions, which are directly related only to the answers provided in the addendum.

Errors or omissions in the bid may be grounds for rejection. Failure to acknowledge addenda will render the bid informal and cause its rejection. Bids received without the required information or after the due date and time will be automatically disqualified. Failure to comply with bid submission requirements will cause the bid to be disqualified.

The bid notice states that the delivery schedule is 90 days.

The bid notice states that all payments by the government to the contractor will be made in accordance with: ****, payment by electronic funds transfersystem for award management, ****, payment by third party.

The bid notice states provide warranty information.

The bid notice states award will be made to the offeror meeting the solicitations mandatory requirements at the lowest price.

The annual preventative maintenance service shall be scheduled with the public works operations supervisor at a time mutually agreed by both parties.

The basis for selection will consist of comparison of proposals for the combination of schedule 1 and 2 preventative maintenance, and schedule 2 oncall asneeded hvac services based on a sample repair trip using quoted manhour, equipment rates and mobilizationdemobilization costs, plus a review of qualifications and references, and capacity to respond within the time frame stated.

All bidders must be qualified to perform service on hvac and mechanical systems, including incidental electrical work, and must have demonstrated a past history of responsiveness, technical expertise, and professionalism.

For technical questions relating to this invitation for bid or to schedule a site visit please contact nathan salseina, public works maintenance operations division manager at **** or by email at ***@***. *. * between the hours of 7: 00 am and 3: 30 pm.