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Call Center Consulting Government Bids & RFPs
AI email alerts, regional filters, and access to bid documents
Our AI understands your business and finds more opportunities. - 14-day free trial - no auto-charge.
90% recommend BidHits (1029 real users, 04/03/2026).Methodology
USA | PA
Pa Health Insurance Exchange Authority (Pennie) - PA
Contact Center/ Call Center/ Consulting
Pennie Contact Center Consultant Support - The Affordable Care Act Aca Has Fundamentally Transformed The Health Insurance Landscape Demanding Increases In Accessibility Operational Resilience And Customer Experience Through State Based Exchanges Sbes Pennie The Sbe For Pennsylvania Is Undertaking A Major Operational Shift Moving From A Vendor Operated Contact Center Model To One Internally Operated This Transition Requires Sophisticated Planning Execution Workforce Transformation And Continuous Alignment Wi
Request for Proposal for Call Analysis for Public Safetyâ s 911 Dispatch Center, Department of Public Safety
Comprehensive 911 call analysis services, including the collection and evaluation of historical and realtime 911 call data.
AI helper
The City of Cleveland is seeking proposals for comprehensive 911 call analysis services. This includes collecting and evaluating historical and real-time 911 call data to identify patterns, trends, peak call times, and response metrics. The goal is to improve dispatch efficiency and public safety outcomes. The project is funded by a grant, with $100,000 allocated for year 1 and $100,000 for year 2. A non-mandatory preproposal conference will be held on March 25, 2026. The deadline for submitting provider questions is March 30, 2026. An RFP addendum will be published on April 1, 2026. The proposal submission deadline is April 3, 2026.
The bid notice states that the proposal submission deadline is April 3, 2026, 5:00 PM.
The preproposal conference is non-mandatory and will be held on March 25, 2026, 1:00 PM at City Hall, Rm 230, Hennessy Conference Room.
The bid notice does not mention the submission of samples.
The last day to submit provider questions is March 30, 2026, 5:00 PM.
The project is funded at $100,000 for year 1 and $100,000 for year 2, totaling $200,****.
26AITOSSMHPIKW: Request for Information ( RFI) Innovative AI Tools to Support & Strengthen MH Program
Request for Information ( RFI) for innovative AI tools to support and strengthen MH program integrity. Item 1: Customer service operation to process applications for subsidized health insurance using its own facilities, equipment and staff to perform data entry and call center activities. UNSPSC code: **** 2: Management advisory services. UNSPSC code: **** 3: Computer services. UNSPSC code: **** 4: Software. UNSPSC code: ****.
AI helper
This is a Request for Information (RFI) issued by the Executive Office of Health and Human Services (EOHHS) to solicit input on innovative AI tools and machine learning technologies for post-payment program integrity efforts. The goal is to enhance fraud detection and improve overall program integrity functions. The RFI also seeks information on general analytic, audit, and recovery capabilities applicable to a program integrity program. Interested organizations should provide input on AI solutions that support these objectives. The RFI includes items related to customer service operations, management advisory services, computer services, and software.
The bid notice states that input is solicited from qualified organizations.
Pennie Contact Center Consultant Support - Pennie seeks a consulting partner with deep expertise in contact center transitions, government operations, and health insurance customer support, preferably with ACA exchange experience.
Pa Health Insurance Exchange Authority (Pennie) - PA
Contact Center/ Call Center/ Consulting
Pennie Contact Center Consultant Support - The Affordable Care Act Aca Has Fundamentally Transformed The Health Insurance Landscape Demanding Increases In Accessibility Operational Resilience And Customer Experience Through State Based Exchanges Sbes Pennie The Sbe For Pennsylvania Is Undertaking A Major Operational Shift Moving From A Vendor Operated Contact Center Model To One Internally Operated This Transition Requires Sophisticated Planning Execution Workforce Transformation And Continuous Alignment Wi
Consulting Partner for Contact Center Transition
AI helper
The Pennsylvania SBE, Pennie, seeks a consulting partner for a contact center transition. A pre-proposal conference and SDB/VBE goal information session is scheduled for March 9, 2026. Proposals must be submitted electronically through Jaggaer. An SDB goal of 14% and a VBE goal of 3% are established. RSVP for the conference is due by March 6, 2026.
The bid notice states that he department of general services dgs small diverse business sdb and veteran business enterprise vbe program apply to this procurement.
The bid notice states that he issuing office will hold an sdb and vbe goal information session for this rfp which we highly recommend you attend.
Set it and forget it: enable government bid alerts in 3 steps
1
Choose the keywords
Add words related to your products or services. Our AI broadens the search so you don't miss opportunities.
2
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Start the 14-day free trial and receive alerts with links to bid documents or the official posting.
3
Adjust if needed
Add or edit keywords, set regions, choose your email delivery schedule and email style. Map view available in the dashboard.
What our users say
90% recommend BidHits (1029 real users, 04/03/2026).Methodology
All bids related to our product are captured by you and sent to us. In my opinion, it’s perfect—broad coverage and easy searches across the bid documents.
R. M. Ferreira
They deliver on their promises. The information is simple and straightforward.
G. G
They provide information on a wide and varied range of purchasing processes. All the necessary details are also included.
J. M. Defelitto
I closed deals thanks to the information gathered by the search tool. There’s no need to research across multiple media outlets.
J. Comunale
Very good and accurate information about the tenders: consistent and precise.
G. R. Ortiz
The idea of ​​using a keyword and sending the information by email is very good.
We selected the most helpful reviews from real users. Order may change periodically.
The tool is truly effective at scanning bid documents, efficiently delivering bids.
G. D. Reis
It encompasses all portals in one place.
G. Ferrea
It's an extremely useful tool.
M. M. Alv
The information helps me submit my bids on time for bids, and I also have readily available information on upcoming bids. So far, I am very satisfied with what I have received.
M. A. Z. Armenta
Simple, easy to use, and always up to date.
J. Z. Abi-zaid
It is complete and optimal, it improves my time.
R. de L. Cruz
I get exactly what I asked for—quickly, daily, and simply. The search arrives pre-filtered, so there’s no time wasted digging through countless websites, and it’s always up to date!
P. C. O. Da Silva
The platform is very user-friendly.
N. Lobato
I’ve landed several contracts through this platform. There’s no need to search—they send the service notifications directly to you.
A. O. Scholl
Efficiency in search times.
R. Chavez
I’m notified immediately about every bid that opens in my area. It really helps my work.
E. Goncalves
Very good — I find exactly what I’m looking for. It’s a great experience.
BidHits is a public bid search engine. We map official portals daily and deliver results on the site and by email. Our AI understands your business so you don't miss opportunities.
Just enter your email and activate the trial. For 14 days you can use all features. When it ends, if you don't subscribe at /subscription.php, the bid list becomes limited and you won't be charged automatically.
1) Choose keywords (your products or services). 2) Activate the trial and start receiving. After signup you can adjust regions, times, and email style on the settings page.
Whenever possible, yes. Some official portals require login or block direct links; in those cases we point you to the official process page so you can download the documents.
Yes. In the bids panel you can filter by region, procurement method, dates, and value ranges. In settings you can save preferences for future alerts and searches.
Yes. After signup you can switch to the map in the panel and see bids by location.
AI can make mistakes. It's trained to understand your business based on the keywords you add. Refine by adding specific terms, modifying or deleting those that produce off-topic results. That trains your feed and improves future alerts.
Yes. You can query contracts via API. Documentation at /api_integration.php. Ideal for CRM, BI and automations.
In Settings you can pause alerts or adjust delivery times. If you want to delete your account, just contact us. During the free trial there's no auto-charge.
We monitor major official portals every day at the federal, state, and local levels. Bid notices are added to the system as soon as they are published on the source portal.
Plans start at $ 43.00/month. Start with the free trial--no auto-charge.
Explore a term, enable AI email alerts, access bid documents or the official posting, and filter by region and method.
Transcript
Welcome to BidHits. Start by adding a few key words. Just type what you sell.
That's it. You're now ready to explore government contract opportunities made for you. Your bidding dashboard shows the latest tenders organized by date and matched to your keywords.
To help you spot the most relevant ones, your keywords are automatically highlighted in yellow.
And here's the best part. Our AI is always working behind the scenes to bring you even more opportunities.
Smart Search is already on, enhancing your results beyond exact matches. You don't have to do a thing.
Each tender card comes with useful tools. You can view a summary, open documents, favorite tenders, write private notes, remove what doesn't fit, or check the location on the map.
You can also see all tenders from the same day in a single map view. Perfect for planning your next steps. Use the search bar, apply filters, and explore with ease.
Try BidHits now. It's fast, smart, and free to get started.
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Methodology
Unaided survey with 1029 active users, conducted through 04/03/2026.
Single question: "Would you recommend our services to a friend or colleague?" - 90% answered "yes".
