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Call Center Training Government Bids & RFPs
Government bid alerts, regional filters, and fast access to documents
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90% recommend BidHits (1085 real users, 08/20/2026).Methodology
Contact Center Services/ Agent Training/ Call Center Operations
DE01-- ECO Enterprise Service Desk ( ESD) Tier One Support - RFI ( VA- 26- ****) - Request for Information Enterprise Service Desk ( ESD) Tier One Support VA- 26- **** Introduction This Request for Information ( RFI) is for planning purposes only and shall not be considered an Invitation for Bid, Request for Task Execution Plan
Enterprise Service Desk ( ESD) Tier One Support
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This is a Request for Information (RFI) for Enterprise Service Desk (ESD) Tier One Support. The government is seeking information for planning purposes only and is not obligated to acquire any products or services. Responses are due by August 13, 2026, 9:00 AM ET. Vendors must provide company information, technical capabilities, AI integration approach, QA approach, staffing models, pricing structure, and corporate experience. Specific requirements for SDVOSB/VOSB vendors are also detailed. Page limitation is 15 pages, and no marketing materials are allowed.
Responses are due no later than 9:00 AM ET, Thursday, August 13, 2026.
Interested vendors shall at a minimum, provide the following information in the initial paragraph of the submission: name of company, address, point of contact, phone number, fax number, email address, company business size and status. For VOSB and SDVOSBs, proof of SBA certification is required.
TX Bio ABI- **** PMA - THIS IS A NOTICE OF INTENT TO AWARD A SOLE SOURCE CONTRACT AND IS NOT A REQUEST FOR COMPETITIVE QUOTES. The Centers for Disease Control and Prevention ( CDC) The Biotechnology Core Facility Branch ( BCFB) within the Division of Core Laboratory and S
Annual preventative maintenance services on the ABI **** synthesizer laboratory equipment. Preventative maintenance and repairs for the ABI **** synthesizer, serial number **** labor, travel, parts, unlimited breakdown calls, one scheduled preventative maintenance visit per year with full system diagnostic, and priority response for breakdown calls.
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Notice of intent to award a sole source contract for annual preventative maintenance and repair services for the ABI **** synthesizer. The contract will be awarded to TX Bio LC. Services include labor, travel, parts, unlimited breakdown calls, one scheduled preventative maintenance visit per year, and priority response. Vendor must be OEM certified and have proven experience. Capability statements are due by July 22, 2026, 12:00 PM EST, submitted via email to zsm9@cdc. gov.
The contractor must be able to provide the warranties and proof as being an authorized distributor of the product.
Vendor must be able to perform preventative maintenance and repairs of the system using OEM parts. Service engineers must be certified by manufacturers specifications and have hands-on experience working on this equipment. Potential vendors must be able to provide full maintenance of equipment within 48 hours, have access to OEM parts, and also provide telephone support as needed.
Capability statements are due by 12:00 PM Eastern Standard Time EST, July 22, 2026.
A determination by the government not to compete based on responses to this notice is solely within the discretion of the government.
Training Services/ Technical Training/ Onsite Training
NON- DESTRUCTIVE TESTING TRAINING COURSE - The National Institute of Standards and Technology ( NIST) Center for Neutron Research ( NCNR) owns and operates a 20 MW nuclear test reactor called the National Bureau of Standards Reactor ( NBSR). The NBSR is located on the NIST campus in Gaithersb
Nondestructive testing training course for NCNR personnel
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Onsite training course for 20 NCNR personnel on nondestructive testing (NDT) of reactor system components. Training will cover ultrasonic, eddy current, and magnetic inspections, including equipment use and data interpretation for health assessment. The course will be 5 days long and include classroom and hands-on experience. Contractor must submit a training plan and instructors' names for badging. Payment is Net 30 days after acceptance of invoice. Contractor employees require NIST identification badges and must comply with campus safety regulations.
The period of performance is 12 months after award of contract. The training itself is 5 days long. Specific delivery dates for training materials are outlined in the deliverables section, with initial training plan due two weeks after award and final training plan due one week after project schedule award.
Services shall be invoiced for in arrears. The contractor shall be paid in accordance with Net 30-day payment terms upon receipt and acceptance of a proper invoice. An invoice shall be submitted in accordance with the billing instructions provided in the purchase order and after the system has been accepted by the government.
The instructor shall have working knowledge and experience with the material, equipment, and data interpretation, and shall be certified to perform nondestructive testing through ASNT Level II or Level III or ISO ****.
Failure to successfully meet the required services or performance level will result in the government rejecting services. The government reserves the right to require the contractor to develop a corrective action plan.
The training will include a walkdown of inservice components. Site visits for individuals requiring escorts or that are outside of regular business hours shall be scheduled in advance with the COR.
DNR - All Staff Meeting Northeast Minnesota - THIS IS A FORMAL REQUEST FOR BID. Non- electronic and e- mail responses WILL NOT BE ACCEPTED. The response must be submitted in the Supplier Portal no later than the date and time called for in the Finish Time in the Event Details. Purpose. The State of Minnesota Department of Natural Resources ( DNR) intends to procure a conference space for LAM All- Staff Meeting 2026 within Northeast Minnesota ( Carlton or St. Louis County) for preferred dates of September 30
Conference space rental Conference space for up to 120 attendees, including lodging, facility with AV equipment, and catering.
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Formal request for bid for conference space rental in Northeast Minnesota (Carlton or St. Louis County) for the DNR All-Staff Meeting 2026. The event is for up to 120 attendees and requires lodging, facility with AV equipment, and catering. Responses must be submitted electronically through the supplier portal by July 16, 2026, 2:00 PM CT. Questions must be submitted in writing to ***@***. *. * by July 14, 2026, 2:00 PM CT. Non-electronic and email responses will not be accepted.
The response must be submitted in the supplier portal no later than the date and time called for in the finish time in the event details. he response must be submitted in the supplier portal no later than the date and time called for in the finish time in the event details.
Contact regarding this solicitation with any state personnel other than the buyer listed above may result in rejection of the response. contact regarding this solicitation with any state personnel other than the buyer listed above may result in rejection of the response.
Call Detail Records/ 911 Calls Report/ Abandoned Calls Report/ Call Counts/ Call Duration/ Call Manager Administrators/ It Data Center Products
IHS- Oklahoma City Area - Call Detail Recording - AMENDMENT 1 UPDATED 7/1/26 DUE DATE IS EXTENDED TO 7/7/26 This is a combined synopsis/solicitation for commercial products or commercial services prepared in accordance with part 12. This announcement constitutes the
Call Detail Recording ( CDR) System Subscription 1. 3- year subscription for a Call Detail Recording ( CDR) system. 2. Installation and configuration of the CDR system. 3. Training for technical end users. 4. Ongoing customer support for the CDR system.
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The Indian Health Service (IHS) is seeking a 3-year subscription for a Call Detail Recording (CDR) system for the Oklahoma City Area Indian Health Service. The system is needed to monitor telecommunications services supporting healthcare operations. Requirements include reports on 911 calls, abandoned calls, hunt groups, dormant extensions/phones/users, call counts, call duration, SIP capacity, and soft vs. hard phone usage. The contractor will provide installation, configuration, training for technical users, and ongoing support with a 48-hour response time. The period of performance is 12 months from award with 4 option years. This is a small business set-aside acquisition.
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BidHits is a government bid search engine that monitors official portals and brings relevant federal, state and local opportunities into one place. You can search on the site and receive scheduled email alerts.
Enter your email and activate the trial. For 14 days you can use the main features, including alerts and access to results. When it ends, if you do not subscribe at /subscription.php, the bid list becomes limited and you will not be charged automatically.
1) Add keywords that describe what you sell. 2) Start the trial. 3) Adjust regions, delivery times and email style after signup.
Whenever possible, yes. Some official portals require login or block direct links; in those cases we point you to the official process page so you can download the documents.
Yes. You can filter by region, procurement method, dates and value ranges. You can also save preferences for future alerts and searches.
Yes. In the dashboard you can see bids on a map and use it to plan follow-up by location.
It can happen. Smart Search uses your keywords to find related opportunities, not only exact matches. Add specific terms and remove off-topic results to improve future alerts.
Yes. You can query bids via API. Documentation at /api_integration.php. Ideal for CRM, BI and automations.
In Settings you can pause alerts or adjust delivery times. If you want to delete your account, just contact us. During the free trial there is no auto-charge.
We monitor major official sources every day at the federal, state and local levels. New bid notices are added as soon as they are captured from the source portal.
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Add what you sell, get scheduled alerts, open documents or the official page, and use filters by region and method.
Transcript
Welcome to BidHits.
Finding public tenders and bids is important. But what really matters is quickly identifying the opportunities that match what your company sells.
To get started, enter a few keywords that describe your products or services. BidHits shows relevant opportunities, highlights your keywords, and organizes everything by date.
Smart search is already enabled and uses artificial intelligence to expand your results, even when the tender uses different words from the ones you searched for.
For each opportunity, you can view a summary, access documents, mark it as a favorite, add private notes, remove what is not relevant, or view it on the map.
You can also use filters, run searches, and explore the day's opportunities directly on the map.
Start using BidHits now. It's fast, practical, and you can try it for free.
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Methodology
Unaided survey with 1085 active users, conducted through 08/20/2026.
Single question: "Would you recommend our services to a friend or colleague?" - 90% answered "yes".
