Latest US Call Center Performance Contracts & Bids

This is a combined synopsis/solicitation for commercial services related to pest and weed control and LPG delivery to the Defense Supply Center Richmond (DSCR). Quotes are requested, and a separate written solicitation will not be issued. The solicitation number is sp470325q0051. The acquisition is set aside for 100 small businesses. Partial proposals will not be accepted. The performance period is a 12-month base period plus two 12-month option periods, starting September 26, 2025. The contractor must be registered in the System for Award Management (SAM) prior to award. Quotes are due by Thursday, July 1, 2025, at 5:00 PM Eastern Standard Time. All inquiries must be submitted 3 working days prior to the closing date by email to ***@***. *. * point of contact is Justin Jones at phone 445 ****, email: ***@***. *. * contracting office address is Dla contracting services office **** Strathmore road, Richmond, VA **** must meet the requirements described in the Performance Work Statement (PWS) and state any exceptions if applicable. Schedule B below can be used for pricing for each year.

The Center for Tobacco Products (CTP) Tobacco Products Laboratory (TPL) requires a preventative maintenance agreement and operational qualification for two Agilent **** HPLC/UHPLC instruments. The period of performance is one year, from 07/01/2025 to 06/30/2026, Monday through Friday, excluding federal holidays. The contractor must provide at least one preventative maintenance inspection visit per instrument per 12-month period, scheduled by the technical point of contact (TPOC) at least seven business days in advance. The service must comply with manufacturer specifications and local quality assurance standards (ISO ****). The contractor must provide unlimited telephone and email access to instrument technical support, a minimum of two service calls per year, and documentation of all performed maintenance and repair activities. The contractor must provide qualification service after planned PM and repairs, including operation qualification/performance verification (OQ/PV). The service must be performed onsite at the FDA, or at the new location (**** Hardee Ave, Atlanta, GA ****) if applicable. The contractor is responsible for all packaging, shipping, and transportation costs for offsite repairs. The contractor must provide documentation of temperature verification, calibrations, and instrument performance runs. If a system fails a test during qualification service, the contractor must provide onsite service to remedy the failure and reexecute the qualification service. The contractor must provide a field service report/ticket for each service call, including equipment details, reason for the service call, work performed, test instruments used, technician information, onsite hours, and parts replaced. Monthly reports summarizing all maintenance and repair activities, including warranty work, must be provided to the FDA project officer and contract specialist by the 5th workday of the following month.

Sealed bids for the construction renovation of the Desoto County Crisis Center are being accepted until 10:00 AM on Tuesday, June 17, 2025. Bids can be submitted in person or electronically through www. ***. *. * packages are available online at desotocountyms. gov and in the office of procurement. All bids must comply with Mississippi state laws and licensing requirements. A certified check or bid bond for 5% of the total bid amount is required. The awarded bidder must provide a performance and payment bond within 10 days of award. The board reserves the right to reject any and all bids.

The Department of Veterans Affairs (VA) anticipates soliciting bids for the construction of a specialty care building at the Manchester VA Medical Center. The solicitation will be a set-aside for Total Service Disabled Veteran Owned Small Businesses (SDVOSBs). Offers from other than SDVOSBs will not be considered. The anticipated issuance date is late June/early August 2025. Questions must be submitted in writing via email to the specified addresses. Telephone calls will not be accepted.

The tender for elevator services at the Quincy Mental Health Center requires bidders to provide labor, equipment, tools, and materials for inspections, preventative maintenance, and repairs of two passenger elevators from July 1, 2025, to December 31, 2028. Prevailing wage rates apply. Pre-bid site visits are mandatory on June 13, 2025, at 10:00 AM. Bid submission deadline is June 20, 2025, at 2 PM. Invoices are to be submitted monthly, including maintenance logs, trouble calls logs, and an annual report. The contractor must maintain a toll-free number for 24-hour service, staffed by the contractor's employees or an answering service. The contractor must have at least 3 mechanics in their local office. Emergency call-back service is required within one hour or less. Annual elevator safety tests are required in March/April of each year. The contractor must notify the facility supervisor immediately if an elevator is operating unsafely. The Department of Mental Health retains the right to request additional quotations for major repairs and has the option of awarding the work to the lowest bidder.