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Call Center Technology Government Bids & RFPs
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90% recommend BidHits (958 real users, 10/29/2025).Methodology
USA | DC | DISTRICT OF COLUMBIA COUNTY | WASHINGTON
Business Process Operations ( BPO) Customer Contact Center Services - This Request for Information ( RFI) is for planning purposes only and for the U. S. Department of Education ( ED), Office of Federal Student Aid ( FSA) to determine available technology, sources or providers, and those providers capability and
Request for Information ( RFI) for Customer Contact Center Services
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This is a Request for Information (RFI) from the U. S. Department of Education, Office of Federal Student Aid (FSA) to gather information on potential vendors for customer contact center services. The RFI seeks feedback on service capabilities, operational models, and strategies for efficient and cost-effective service delivery. Responses are due by October 22, 2025. Questions about the RFI content are due by October 1, 2025.
The bid notice states RFI responses are due no later than nlt 4: 00 pm edt on wednesday, october 22, 2025.
The bid notice states Questions about rfi content are due no later than nlt 12: 00 pm edt on wednesday, october 1, 2025.
Replace resident call bell systemin the Sgt. John L. Levitow Healthcare Center - Replace resident call bell system in the Sgt. John L. Levitow Healthcare Center. Mandatory pre- bid conference required. September 23, 2025 9: 00AMCommissioner' s Conference RoomDVA287 West St. Rocky Hill, ****
replace resident call bell system in the sgt. john l. levitow healthcare center
Business Process Operations ( BPO) Customer Contact Center Services - This Request for Information ( RFI) is for planning purposes only and for the U. S. Department of Education ( ED), Office of Federal Student Aid ( FSA) to determine available technology, sources or providers, and those providers capability and
Request for Information ( RFI) for planning purposes only, to determine available technology, sources or providers, and those providers capability and interest to deliver customer contact center services, including contact center operations and/or back office processing support.
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This RFI seeks information from potential vendors about their capabilities to deliver customer contact center services, including contact center operations, back office processing, and fulfillment services. The RFI outlines various service delivery options, requirements for handling customer demand, maintaining high service quality, and ensuring cost-effectiveness. It also details the anticipated scope of work, including handling inbound and outbound customer communications, assisting with applications, responding to inquiries, performing data validation, processing documentation, and supporting borrower disputes. Respondents must provide details on their ability to support a hybrid workforce model, including a minimum target of 50% in-office/onsite work. Responses are due October 22, 2025, and must be no more than 35 pages in Adobe PDF format. Questions about the RFI content are due October 1, 2025.
Responses are due no later than 4:00 pm EDT on Wednesday, October 22, 2025.
School of Dentistry AI Support for Call Center - UTSA will release RFP 745- 26- P09 - School of Dentistry AI Support for Call Center on September 16th th 8: 00 AM via our E- Procurment website Euna ( formally Bonfire). All questions and submissions MUST go through Euna. *** NO SUBMISSIONS WILL BE ACCEPTED THROUGH ESBD, MAIL, FAX, or E- MAIL*** ### THIS IS JUST A NOTIFICATION OF THIS RFP RELEASE### www. ***. *. * openOpportunities
Selection of a vendor to provide school of dentistry AI support for call center
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Proposals are sought for providing AI-powered call center services for the University of Texas Health Science Center at San Antonio School of Dentistry. The deadline for proposal submission is 3:00 PM Central Prevailing Time on Friday, October 31, 2025. Proposals must be submitted electronically through the university's online procurement portal (euna). The successful proposer will be selected based on criteria including cost, reputation, quality, and AI functionality. The proposal must include a Hub Subcontracting Plan (HSP) and comply with all requirements, including HIPAA compliance and accessibility standards. The university reserves the right to award a contract for all or any portion of the requirements, award multiple contracts, or reject any and all proposals.
The bid notice states submittal deadline: 3: 00 pm central prevailing time friday, october 31, 2025.
The bid notice states he successful proposer, if any, selected by university through this rfp will be the proposer that submits a proposal on or before the submittal deadline that is the most advantageous to university.
The bid notice states minimum of five 5 years of experience in call center for healthcaredental operations.
Replace resident call bell systemin the Sgt. John L. Levitow Healthcare Center - Replace resident call bell system in the Sgt. John L. Levitow Healthcare Center. Mandatory pre- bid conference required. September 23, 2025 9: 00AMCommissioner' s Conference RoomDVA287 West St. Rocky Hill, ****
replace resident call bell systemin the sgt. john l. levitow healthcare center
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A mandatory pre-bid conference is required for the replacement of a resident call bell system at the Sgt. John L. Levitow Healthcare Center. The conference will be held on September 23, 2025, at 9:00 AM in the Commissioner's Conference Room, at the address provided. The project involves several business categories.
A mandatory pre-bid conference is required on September 23, 2025, at 9:00 AM in the Commissioner's Conference Room, at the address provided.
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BidHits is a public bid search engine. We map official portals daily and deliver results on the site and by email. Our AI understands your business so you don't miss opportunities.
Just enter your email and activate the trial. For 14 days you can use all features. When it ends, if you don't subscribe, the bid list becomes limited and you won't be charged automatically.
1) Choose keywords (your products or services). 2) Activate the trial and start receiving. After signup you can adjust regions, times, and email style on the settings page.
Whenever possible, yes. Some official portals require login or block direct links; in those cases we point you to the official process page so you can download the documents.
Yes. In the bids panel you can filter by region, procurement method, dates, and value ranges. In settings you can save preferences for future alerts and searches.
Yes. After signup you can switch to the map in the panel and see bids by location.
AI can make mistakes. It's trained to understand your business based on the keywords you add. Refine by adding specific terms, modifying or deleting those that produce off-topic results. That trains your feed and improves future alerts.
Yes. You can query contracts via API. Documentation at /api_integration.php. Ideal for CRM, BI and automations.
In Settings you can pause alerts or adjust delivery times. If you want to delete your account, just contact us. During the free trial there's no auto-charge.
We monitor major official portals every day at the federal, state, and local levels. Bid notices are added to the system as soon as they are published on the source portal.
Explore a term, enable AI email alerts, access bid documents or the official posting, and filter by region and method.
Transcript
Welcome to BidHits. Start by adding a few key words. Just type what you sell.
That's it. You're now ready to explore government contract opportunities made for you. Your bidding dashboard shows the latest tenders organized by date and matched to your keywords.
To help you spot the most relevant ones, your keywords are automatically highlighted in yellow.
And here's the best part. Our AI is always working behind the scenes to bring you even more opportunities.
Smart Search is already on, enhancing your results beyond exact matches. You don't have to do a thing.
Each tender card comes with useful tools. You can view a summary, open documents, favorite tenders, write private notes, remove what doesn't fit, or check the location on the map.
You can also see all tenders from the same day in a single map view. Perfect for planning your next steps. Use the search bar, apply filters, and explore with ease.
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Methodology
Unaided survey with 958 active users, conducted through 10/29/2025.
Single question: "Would you recommend our services to a friend or colleague?" - 90% answered "yes".
