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Call Center Technology Government Bids & RFPs
Government bid alerts, regional filters, and fast access to documents
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90% recommend BidHits™ (1058 real users, 06/08/2026).Methodology
USA | FL | PINELLAS COUNTY | ST PETERSBURGMidsize City
IVR- Real Time Bus Information ( Enghouse) - PSTA intends to negotiate a sole source procurement for IVR- Real Time Bus Information via phone management system. PSTA shall contract this procurement with Enghouse Transportation LLC. This is an acquisition with an estimated value of $ 17, 000 over two ( 2) years.
IVR Real Time Bus Information via Phone Management System
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PSTA intends to negotiate a sole source procurement for IVR - Real Time Bus Information via Phone Management System with Enghouse Transportation LLC. The estimated value is $17,000 over two years. The bid opening date is June 25, 2026.
Call Center/ Message Center/ Emergency Call Handling/ Contact Center Solutions
R499-- After Hours Call Center - After Hours Call Center
After hours call center services Item ****: Service subscription plan for operator call answering services for Richard L. Roudebush VA Medical Center, Healthcare Technology Management Service, for the period of July 1, 2026 through September 30, 2026 with four 1- year options. Item ****: Switchboard coverage for after hours, emergency, and during meetings. Contract period: Option 1 ( November 1, 2026 - October 31, 2027). Item ****: Switchboard coverage for after hours, emergency, and during meetings. Contract period: Option 2 ( November 1, 2027 - October 31, 2028). Item ****: Switchboard coverage for after hours, emergency, and during meetings. Contract period: Option 3 ( October 31, 2028 - November 1, 2029). Item ****: Switchboard coverage for after hours, emergency, and during meetings. Contract period: Option 4 ( November 1, 2029 - October 31, 2030).
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Solicitation for after-hours call center services for Richard L. Roudebush VA Medical Center. Offers are due by May 29, 2026, at 9:00 AM EST. Questions are due by May 20, 2026, at 9:00 AM EST. The acquisition will be conducted as a comparative analysis utilizing FAR Part 12, with a firm-fixed-price contract award. Offerors must submit a signed ****, completed price schedule, and a Certificate of Compliance for Services. Services include directory assistance, paging, locator information, on-call information, general hospital information, message center services, and patient information, with an estimated call volume of 300 calls per day. Hours of service are after hours (4:30 PM - 7:30 AM weekdays) and 24-hour coverage on weekends and federal holidays. Training and background investigations may be required. The estimated total value is $11,900,****.
Offers are due by May 29, 2026, at 9:00 AM EST.
Invoices shall be submitted monthly in arrears, no later than the 20th business day of the following month that services were rendered. Payment will be made by electronic funds transfer.
The contractor warrants that the items delivered are merchantable and fit for use for the particular purpose described in the contract.
This procurement will be conducted as a comparative analysis utilizing FAR Part 12.
Offeror shall submit a signed copy of the ****, completed price schedule and **** VA Notice of Limitations on Subcontracting Certificate of Compliance for Services must be submitted with the quotation or offeror will not be eligible for award.
Questions regarding the procurement are due by May 20, 2026, at 9:00 AM EST.
Offeror will not be eligible for award if the required documents (****, price schedule, and Certificate of Compliance for Services) are not submitted with the quotation.
Request for Information ( RFI) for a Next Generation 911 ( NG911) environment
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The Georgia Department of Transportation (GDOT) is issuing this Request for Information (RFI) to gather information from qualified vendors. The goal is to understand solutions, services, and implementation strategies for a comprehensive Next Generation 911 (NG911) environment. This NG911 environment should be capable of integrating into the department's Advanced Transportation Management System (ATMS) Navigator.
The bid notice requires information from qualified vendors.
Dept Of Defense- Dept Of The Air Force- Air Force Materiel Command- Air Force Nuclear Weapon Center- Strategic Systems- Afnwc- Fa8204 Afnwc Pzba
Military Technology/ Air Force Nuclear Weapons Center
Minuteman III ( MMIII) Guidance Study Data Call - The Air Force Nuclear Weapons Center ( AFNWC) is seeking information on how an interested contractor could assist in extending the operational life of the Minuteman III ( MMIII) intercontinental ballistic missle ( ICBM) Guidance System through ****.
support professional: engineering technical engineering and technical services
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The Air Force Nuclear Weapons Center (AFNWC) is seeking information regarding contractor assistance for extending the operational life of the Minuteman III (MMIII) Intercontinental Ballistic Missile (ICBM) guidance system through 2050. This notice is a reposting of a previous notice that was removed for further review. Interested contractors should use this current notice for all responses.
Call Center/ Managed Call Center/ Technology/ Nassau University Medical Center/ Call Center Operations/ Technology Services
Comprehensive Patient Access & Managed Call Center Solution
Comprehensive patient access managed call center solution
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Nassau Health Care Corporation (NHCC) is seeking proposals for a comprehensive patient access managed call center solution for Nassau University Medical Center (NUMC). The selected partner will provide technology, operational scale, supplemental staffing, and management services to create a high-performing clinical front door. Key objectives include improving speed-to-answer, first-call resolution, scheduling accuracy, and patient experience. The solution must offer real-time operational visibility and reporting. Proposals are due by June 8, 2026. NHCC is a New York State public benefit corporation operating a tertiary care teaching hospital, a skilled nursing facility, and community health practices.
The bid notice states that proposals are due June 8, 2026, at 3:00 p. m. proposals due june 8, 2026 at 3:00 p. m.
The bid notice states that invoices are payable within 30 days of receipt, and no late fees, interest, or penalties shall apply to payments made beyond 30 days of the due date. Invoices are payable within 30 days of receipt. No late fees, interest, or penalties shall apply to payments made beyond 30 days of the due date.
The bid notice states that selection will be based on overall value and strategic benefit, and the lowest-priced proposal will not be the sole determining factor for award. Selection will be based on the overall value and strategic benefit to NHCC and NUMC. While cost is a significant factor, the lowest-priced proposal will not be the sole determining factor for award.
The bid notice requires proposers to demonstrate a minimum of five years of healthcare-related call center or patient access experience, experience supporting hospital systems, physician groups, FQHCs, or integrated healthcare delivery systems, and demonstrated HIPAA compliance and healthcare regulatory expertise. Minimum five 5 years of healthcarerelated call center or patient access experience. . . Experience supporting hospital systems, physician groups, fqhcs, or integrated healthcare delivery systems. . . Demonstrated hipaa compliance and healthcare regulatory expertise. . .
The bid notice states that the deadline for questions is May 24, 2026. deadline for questions may 24, 2026
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90% recommend BidHits™ (1058 real users, 06/08/2026).Methodology
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BidHits™ is a government bid search engine that monitors official portals and brings relevant federal, state and local opportunities into one place. You can search on the site and receive scheduled email alerts.
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1) Add keywords that describe what you sell. 2) Start the trial. 3) Adjust regions, delivery times and email style after signup.
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Transcript
Welcome to BidHits™.
Finding public tenders and bids is important. But what really matters is quickly identifying the opportunities that match what your company sells.
To get started, enter a few keywords that describe your products or services. BidHits™ shows relevant opportunities, highlights your keywords, and organizes everything by date.
Smart search is already enabled and uses artificial intelligence to expand your results, even when the tender uses different words from the ones you searched for.
For each opportunity, you can view a summary, access documents, mark it as a favorite, add private notes, remove what is not relevant, or view it on the map.
You can also use filters, run searches, and explore the day's opportunities directly on the map.
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Methodology
Unaided survey with 1058 active users, conducted through 06/08/2026.
Single question: "Would you recommend our services to a friend or colleague?" - 90% answered "yes".