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Call Center Reporting Government Bids & RFPs
AI email alerts, regional filters, and access to bid documents
Our AI understands your business and finds more opportunities. - 14-day free trial - no auto-charge.
90% recommend BidHits (982 real users, 01/02/2026).Methodology
Last updated on 09/28/2025.
09/16/2025 - USA | IA | LINN COUNTY | CEDAR RAPIDSMidsize City
City Of Cedar Rapids - IA
Call Center Reporting
Utilities Contact Center- ****- 024 ( Utilities Contact Center) Notice of Request for Proposal N otice is hereby given that sealed proposals will be received electronically before 3: 00 p. m. CDT on Wednesday, October 15, 2025, for modernization of the existing call center platform, as requested by the City of Cedar Rapids Utilities Department . The City will only accept proposals submitted through the City s Online E- Procurement portal system ( Euna Procurement, powered by IonWave). Email, fax or hard
Modernize the existing call center platform for the City of Cedar Rapids Utilities Department.
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The City of Cedar Rapids Utilities Department is seeking proposals for a vendor to modernize its call center platform. The project aims to improve customer experience, reduce manual workload, and enhance reporting and system integration capabilities. The selected vendor will provide a cloud-based contact center solution supporting multi-channel communication, efficient queue and agent management, and meeting the city's security and reporting requirements. Implementation support, training, and system configuration are included. The notice outlines numerous technical requirements, including support for multiple queues, agents, reporting, security protocols (SAML 2. 0, OIDC, MFA), and data encryption. The vendor must demonstrate experience with similar public sector or enterprise clients, provide a roadmap, and offer a transparent pricing model. The notice also requests information on additional fees, setup, training, and integrations.
Erie VAMC Telephone Support Services incl Amendment - Please see attached Combined Synopsis/Solicitation ( CSS) and Performance Work Statement for specific details. Amendment 1 answers to questions received is being posted on 08/5/2025. Additionally an updated Performance Work Statement has be
performance work statement pws erie vamc switchboard services
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The Department of Veterans Affairs in Erie, Pennsylvania, requires switchboard services. The contractor will provide personnel and supervision for 24/7 coverage, including holidays and emergencies. The government will furnish facilities, equipment, and some services. The contractor is responsible for personnel, insurance, and security. A performance evaluation will be based on metrics, including call handling, privacy compliance, and reporting. The contractor must comply with all safety and fire regulations. Additional documents and training are required. A monthly work schedule and invoices are required. The contract is subject to the discretion of the contracting officer.
The bid notice states The contractors invoice shall be submitted monthly in arrears and contain the following information:.
The bid notice states clause **** included in this solicitation explains how offers will be evaluated.
The bid notice states he contractor shall assign a working manager or supervisor for the purpose of coordination, oversight, and management of this contract. they must be available by telephone during regular and afterworking hours for any problems that may occur, including stang problems, and must respond by phone within one hour after receiving the call.
Fort Belvoir Pest Control Synopsis Only - Description of Services: The contractor shall provide all personnel, equipment, tools, materials, supervision, and other items and non- personal services necessary to perform Integrated Pest Management ( IPM) services as defined in
Performance work statement ( PWS) for integrated pest management services for Fort Belvoir, Virginia. Fort Belvoir main post and Fort Belvoir North area, approximately 8, 500 acres, 4, 600 acres improved or semi- improved, 445 buildings with approximately 10. 9 million square feet of building space, **** family housing units ( interior excluded), Fort Belvoir community hospital and associated buildings, commissary, Defense Logistics Agency, National Museum of the United States Army, distribution center, and National Geospatial- Intelligence Agency ( excluded). Specific services include inspections, communication with COR, recommendations for structural/procedural modifications, non- chemical pest control, judicious pesticide use, recording and reporting of all operations. Scope includes preventing general pests, disease vectors, and undesirable vegetation from adversely affecting installation operations. Period of performance: 16 July 2025 to 31 March 2026.
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The tender requires integrated pest management services at Fort Belvoir, Virginia, from 16 July 2025 to 31 March 2026. The contractor must provide personnel, equipment, and services for inspections, pest control, and reporting. Detailed plans, including a pest control work plan (PCWP), quality assurance plan (QAP), and schedule, are required. The contractor must comply with various federal, state, and local regulations, including pesticide use regulations, and obtain necessary licenses and certifications. Specific tasks include scheduled and unscheduled services, animal and wildlife control, mosquito larviciding, invasive weed control, and structural pest control. The contractor must provide a contract manager and designated employees. Invoices must be submitted via the Wide Area Workflow (WAWF) system. The document includes detailed requirements for various aspects of the work, including quality control, reporting, and specific tasks for different types of services.
Purchase services for nurse triaging after hours calls to the health centers clinics. 948 47 health care services, 948 64 nursing services, 948 48 health care services other
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The Clackamas County Health Centers Division (CCHCD) is seeking quotes for after-hours nurse triage services. Quotes are due July 21, 2025, 2:00 PM PST, via the Bid Locker system (www. ***. *. *). Quotes must be submitted electronically. The project involves triaging after-hours calls, with specific schedule requirements (Monday-Thursday, 5:45 PM to 8:00 AM PT the following day; Friday 4:45 PM to Monday 8:00 AM PT; holidays). Vendors must provide detailed fee schedules, call activity reports, documentation processes, and information about the nurses' experience, licensing, and background checks. The county has an estimated project total of $150,000, but firms should provide competitive hourly rates with a proposed not-to-exceed total. The evaluation will consider firm experience, nurse experience, price, scheduling, reporting, and documentation requirements, and licensing and background check processes. Additional information about the contract requirements, including insurance, can be found at www. ***. *. * applicable sample contract is the personal services contract. Quotes are subject to the applicable provisions and requirements of the Clackamas County Local Contract Review Board rule **** and Oregon Revised Statutes.
**** - Ware - The Texas Department ofCriminal Justice ( TDCJ) is currently seeking bids to establish a purchase orderfor the procurement of pest control services for the Ware Unit.
Pest control services for both interior and exterior areas of ware unit. monthly pest control interior 12 mo inside the facility, emergency service calls 4 ea, quarterly pest control 4 ea webb center chapel horse barn, biannual pest control 2 ea boq
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The Texas Department of Criminal Justice (TDCJ) is seeking bids for pest control services at the Ware unit. The deadline for bid submission is June 13, 2025, 3:00 PM CST. A non-mandatory site visit will be held on June 20, 2025, 2:00 PM CST. The service commencement date is September 01, 2025. The contract will run through August 31, 2026, with the option to renew for four additional one-year options. The delivery address is TDCJ Ware unit **** S FM **** Colorado City, TX **** specifications, including required reports, insurance requirements, and conditions precedent to award, are outlined in the solicitation document. The vendor must comply with TDCJ policies, procedures, personnel directives, and safety requirements. Monthly, quarterly, and biannual pest control services are required. Emergency service calls are also required. The vendor must provide a licensed pesticide applicator. Reports and supporting documentation are required. The department reserves the right to amend the purchase order to reflect changes in footage of the service area.
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BidHits is a public bid search engine. We map official portals daily and deliver results on the site and by email. Our AI understands your business so you don't miss opportunities.
Just enter your email and activate the trial. For 14 days you can use all features. When it ends, if you don't subscribe at /subscription.php, the bid list becomes limited and you won't be charged automatically.
1) Choose keywords (your products or services). 2) Activate the trial and start receiving. After signup you can adjust regions, times, and email style on the settings page.
Whenever possible, yes. Some official portals require login or block direct links; in those cases we point you to the official process page so you can download the documents.
Yes. In the bids panel you can filter by region, procurement method, dates, and value ranges. In settings you can save preferences for future alerts and searches.
Yes. After signup you can switch to the map in the panel and see bids by location.
AI can make mistakes. It's trained to understand your business based on the keywords you add. Refine by adding specific terms, modifying or deleting those that produce off-topic results. That trains your feed and improves future alerts.
Yes. You can query contracts via API. Documentation at /api_integration.php. Ideal for CRM, BI and automations.
In Settings you can pause alerts or adjust delivery times. If you want to delete your account, just contact us. During the free trial there's no auto-charge.
We monitor major official portals every day at the federal, state, and local levels. Bid notices are added to the system as soon as they are published on the source portal.
Plans start at $ 39.00/month. Start with the free trial--no auto-charge.
Explore a term, enable AI email alerts, access bid documents or the official posting, and filter by region and method.
Transcript
Welcome to BidHits. Start by adding a few key words. Just type what you sell.
That's it. You're now ready to explore government contract opportunities made for you. Your bidding dashboard shows the latest tenders organized by date and matched to your keywords.
To help you spot the most relevant ones, your keywords are automatically highlighted in yellow.
And here's the best part. Our AI is always working behind the scenes to bring you even more opportunities.
Smart Search is already on, enhancing your results beyond exact matches. You don't have to do a thing.
Each tender card comes with useful tools. You can view a summary, open documents, favorite tenders, write private notes, remove what doesn't fit, or check the location on the map.
You can also see all tenders from the same day in a single map view. Perfect for planning your next steps. Use the search bar, apply filters, and explore with ease.
Try BidHits now. It's fast, smart, and free to get started.
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Methodology
Unaided survey with 982 active users, conducted through 01/02/2026.
Single question: "Would you recommend our services to a friend or colleague?" - 90% answered "yes".
