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Call Center Automation Government Bids & RFPs
Government bid alerts, regional filters, and fast access to documents
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90% recommend BidHits (1085 real users, 08/20/2026).Methodology
RMSS Call Order 2 with Centuria ****/1305M226F0356 - BPA number **** was awarded April 1, 2026 to Centuria Corporation to provide support services for a variety of IT and professional technical support services for management, operation, and maintenance of NWS hydro- meteorological systems a
IT and professional technical support services for management, operation, and maintenance of NWS hydro- meteorological systems and equipment. Call Order 2: Professional Services - Engineering ( FFP labor, technical services for NWS Radar Operations Center ROC) Call Order 2: Travel, ODC and Surge Labor ( Reimbursable time and materials for NWS Radar Operations Center ROC)
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This is a Call Order (CO 2) under BPA number ****, awarded to Centuria Corporation. It provides IT and professional technical support services for the management, operation, and maintenance of NWS hydro-meteorological systems. The period of performance is August 1, 2026, to July 31, 2027. The total award amount is $8,714,**** include professional services (engineering, technical) and travel/surge labor. Acceptance of supplies and services will be at the NWS Radar Operations Center in Norman, OK. Real ID enforcement is applicable for facility access.
The period of performance for Call Order 2 is August 1, 2026, through July 31, 2027. The period of performance of call order 2 is august 1, 2026 through july 31, 2027.
Payment requests must be submitted electronically through the U. S. Department of the Treasury's Invoice Processing Platform (IPP). The contractor must submit payment requests electronically through the u. s. department of the treasurys invoice processing platform system ipp.
Failure to comply with security processing requirements may result in termination of the contract or removal of contract employees from department of commerce facilities or denial of access to IT systems. Failure to comply with security processing requirements may result in termination of the contract or removal of contract employees from department of commerce facilities or denial of access to it systems.
The total award amount for this call order is $8,714,**** award amount for government use only see schedule 8, 714, ****
Contact Center Services/ Automation/ Call Center Operations
DE01-- ECO Enterprise Service Desk ( ESD) Tier One Support - RFI ( VA- 26- ****) - Request for Information Enterprise Service Desk ( ESD) Tier One Support VA- 26- **** Introduction This Request for Information ( RFI) is for planning purposes only and shall not be considered an Invitation for Bid, Request for Task Execution Plan
Enterprise Service Desk ( ESD) Tier One Support
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This is a Request for Information (RFI) for Enterprise Service Desk (ESD) Tier One Support. The government is seeking information for planning purposes only and is not obligated to acquire any products or services. Responses are due by August 13, 2026, 9:00 AM ET. Vendors must provide company information, technical capabilities, AI integration approach, QA approach, staffing models, pricing structure, and corporate experience. Specific requirements for SDVOSB/VOSB vendors are also detailed. Page limitation is 15 pages, and no marketing materials are allowed.
Responses are due no later than 9:00 AM ET, Thursday, August 13, 2026.
Interested vendors shall at a minimum, provide the following information in the initial paragraph of the submission: name of company, address, point of contact, phone number, fax number, email address, company business size and status. For VOSB and SDVOSBs, proof of SBA certification is required.
RFP Queue Management Systems Item 1: Queue Management System
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RFP for Queue Management Systems. Electronic submissions only. Written vendor questions due 07/08/2026, 2pm. Pre-proposal conference on Monday, June 29, 2026, at 10:30 am (attendance not mandatory). Bid opening date extended to July 31, 2026, 10:30 am. Pricing to remain locked/unopened prior to technical proposal evaluation. Vendor disclosure or IPG active registered vendor disclosure required for participation.
Vendor disclosure or IPG active registered vendor disclosure is required. Failure to complete and upload will result in disqualification
A pre-proposal conference will be held Monday, June 29, 2026, at 10:30 am. Attendance is not mandatory.
Failure to complete and upload will result in disqualification for vendor disclosure or IPG active registered vendor disclosure, and BEP utilization plan.
RFP Queue Management Systems Item 1: Queue Management System
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RFP for Queue Management Systems. Electronic submissions only. Written vendor questions due 07/08/2026, 2pm. Pre-proposal conference on Monday, June 29, 2026, at 10:30 am (attendance not mandatory). Bid opening date extended to July 31, 2026, 10:30 am. Pricing to remain locked/unopened prior to technical proposal evaluation. Vendor disclosure or IPG active registered vendor disclosure required for participation.
Vendor disclosure or IPG active registered vendor disclosure is required. Failure to complete and upload will result in disqualification
A pre-proposal conference will be held Monday, June 29, 2026, at 10:30 am. Attendance is not mandatory.
Failure to complete and upload will result in disqualification for vendor disclosure or IPG active registered vendor disclosure, and BEP utilization plan.
FY27 PM for Sensititre Systems - FY27 PM for Sensititre Systems
Preventive maintenance and as- needed parts and repair services for Sensititre antimicrobial susceptibility testing ( AST) systems. Preventive maintenance services, including all preventive maintenance supplies. As- needed services including repairs due to accidental or incidental damages. Unlimited onsite field service for Sensititre automated reading and incubation system ARIS, Sensititre OptiRead automated fluorometric plate reading system, and Sensititre computers, including software upgrades, replacement parts, labor, and travel expenses. Unlimited technical support via call center 24 hours a day, 7 days a week.
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This IFB is for preventive maintenance and as-needed parts and repair services for Sensititre AST systems at the DSHS Laboratory. The contract term is from September 1, 2026, to August 31, 2027, with two one-year renewal options. Bids are due August 7, 2026, at 10:30 AM CT. The historical spend for similar services was $75,**** is not allowed. Bidders must have at least 5 years of relevant experience, and personnel must have at least 3 years of experience. Award will be based on best value, considering requirements, performance, and price. All communications must be directed to the sole point of contact, Vivian Harrison.
Responses to this IFB must be received by 08/07/2026, 10:30 AM CT.
Payment will be made in accordance with the pricing provided on Exhibit C. Invoices must include the contract or purchase order number and describe the work completed in detail. The agency must acknowledge satisfactory performance before approving payment.
Award will be made to the bidder who provides the best value to the state, considering bidder meeting or exceeding requirements, ability to meet performance delivery requirements, and price.
The bidder shall have relevant experience of at least five (5) years. Bidders' personnel must be fully trained and have at least three (3) years of relevant experience. Bidders must provide a minimum of three (3) verifiable references.
Failure to comply with communication restrictions, including discussing cost information with HHSC PCS sole point of contact, may result in disqualification. Including assumptions in a response could also lead to disqualification.
The estimated historical spend for the same or similar services was $75,**** for the period September 1, 2023, through August 31, 2026.
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Use the 14-day free trial and get email alerts with documents or official posting links.
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What our users say
All bids related to our product are captured by you and sent to us. In my opinion, it’s perfect—broad coverage and easy searches across the bid documents.
R. M. Ferreira
They deliver on their promises. The information is simple and straightforward.
G. G
They provide information on a wide and varied range of purchasing processes. All the necessary details are also included.
J. M. Defelitto
I closed deals thanks to the information gathered by the search tool. There’s no need to research across multiple media outlets.
J. Comunale
Very good and accurate information about the tenders: consistent and precise.
We selected the most helpful reviews from real users. Order may change periodically.
It encompasses all portals in one place.
G. Ferrea
The idea of ​​using a keyword and sending the information by email is very good.
U. Solutions
I consistently received notifications about bids within the specific segment I chose to monitor. The system simplifies processes that used to be complex, offering a navigation experience that is easy, fast, and modern.
G. P. da S. E. Guimaraes
A very good platform.
D. C. Espinosa
The tool is truly effective at scanning bid documents, efficiently delivering bids.
G. D. Reis
The search engine that finds what I'm looking for just by entering keywords
J. P. L. Construccion
Excellent information. Just what I was looking for.
L. H. Borrelli
I am very satisfied; it's a very useful tool.
J. S. Garcia
You see a lot of tenders; you get emails with the alerts.
M. Camarasa
The search tool really works and satisfactorily meets our needs.
D. L. Cairuga
It is complete and optimal, it improves my time.
R. de L. Cruz
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BidHits is a government bid search engine that monitors official portals and brings relevant federal, state and local opportunities into one place. You can search on the site and receive scheduled email alerts.
Enter your email and activate the trial. For 14 days you can use the main features, including alerts and access to results. When it ends, if you do not subscribe at /subscription.php, the bid list becomes limited and you will not be charged automatically.
1) Add keywords that describe what you sell. 2) Start the trial. 3) Adjust regions, delivery times and email style after signup.
Whenever possible, yes. Some official portals require login or block direct links; in those cases we point you to the official process page so you can download the documents.
Yes. You can filter by region, procurement method, dates and value ranges. You can also save preferences for future alerts and searches.
Yes. In the dashboard you can see bids on a map and use it to plan follow-up by location.
It can happen. Smart Search uses your keywords to find related opportunities, not only exact matches. Add specific terms and remove off-topic results to improve future alerts.
Yes. You can query bids via API. Documentation at /api_integration.php. Ideal for CRM, BI and automations.
In Settings you can pause alerts or adjust delivery times. If you want to delete your account, just contact us. During the free trial there is no auto-charge.
We monitor major official sources every day at the federal, state and local levels. New bid notices are added as soon as they are captured from the source portal.
Plans start at $ 43.00 per month, with options for different business needs and billing terms. Start with a free trial and evaluate the results before subscribing, with no automatic billing.
Add what you sell, get scheduled alerts, open documents or the official page, and use filters by region and method.
Transcript
Welcome to BidHits.
Finding public tenders and bids is important. But what really matters is quickly identifying the opportunities that match what your company sells.
To get started, enter a few keywords that describe your products or services. BidHits shows relevant opportunities, highlights your keywords, and organizes everything by date.
Smart search is already enabled and uses artificial intelligence to expand your results, even when the tender uses different words from the ones you searched for.
For each opportunity, you can view a summary, access documents, mark it as a favorite, add private notes, remove what is not relevant, or view it on the map.
You can also use filters, run searches, and explore the day's opportunities directly on the map.
Start using BidHits now. It's fast, practical, and you can try it for free.
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Methodology
Unaided survey with 1085 active users, conducted through 08/20/2026.
Single question: "Would you recommend our services to a friend or colleague?" - 90% answered "yes".
