Charter Oak Health Center - CT
Unified Communications, VoIP Phone System, and Call Center Modernization **** RFP - Charter Oak Health Center is seeking proposals from qualified vendors to design, implement, and support a modern, HIPAA- compliant Unified Communications platform. The scope includes full replacement of the existing Avaya PBX system with a scalable VoIP phone system, integrated call center functionality for 6 agents, and support for 317 IP phones across multiple sites. The project aims to enhance patient access, improve int
unified communications, voip phone system, and call center modernization **** rfp charter oak health center is seeking proposals from qualified vendors to design, implement, and support a modern, hipaa compliant unified communications platform. the scope includes full replacement of the existing avaya pbx system with a scalable voip phone system, integrated call center functionality for 6 agents, and support for 317 ip phones across multiple sites. the project aims to enhance patient access, improve internal communication, and modernize call handling workflows in a federally qualified health center environment.
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