05/20/2025 - USA | WI | ROCK COUNTY | JANESVILLE:City of Janesville - WI
Janesville Transit Request for Proposals for Paratransit Services - The City of Janesville, Janesville Transit is issuing this Request for Proposal ( RFP) to select a contractor to provide paratransit services for eligible riders within the Janesville service area. All information about this procurement may be found within the linked RFP document. 5- 19- 2025 Update: Addendum 1 response to questions, sample one way trip report, updated paratransit service area map and shape files are now available.
The City of Janesville is soliciting proposals for door-to-door paratransit services for eligible riders. The RFP outlines detailed requirements for proposers, including qualifications, experience, training programs, safety protocols, vehicle fleets, maintenance, scheduling, dispatching, service monitoring, customer complaint handling, reporting, insurance, financial information, and pricing. The proposal must be submitted by 12:00 PM noon on June 23, 2025. The contract term is for 36 months, commencing January 1, 2026, with options for two one-year extensions. The service area includes the entire city limits and areas within a mile of non-commuter routes extending beyond the city limits. Proposers must meet minimum qualifications, including financial capability, staff experience, and vehicle availability. The evaluation criteria include qualifications, experience, training, safety, maintenance, scheduling, reports, service monitoring, complaint handling, completeness of proposal forms, and price. The city reserves the right to conduct cost-price analysis, review business records, contact client references, and conduct site visits to determine the fairness and reasonableness of the proposal.