Network Troubleshooting Government Bids & RFPs

The contract has a one-year base period beginning on the date of award and four one-year option periods, for a total period of performance not exceeding five years. Emergency repairs shall be completed within twenty-four (24) hours for critical assets and within 48 hours for non-critical assets. Non-emergency repairs shall be completed within five (5) business days. Equipment installation and removal shall be completed within thirty (30) calendar days of government notification.

Contractors shall comply with the Wide Area Workflow (WAWF) electronic invoice system when submitting invoices for payment. All invoices and receiving reports must be submitted electronically through the WAWF in accordance with DFARS ****, WAWF Payment Instructions.

The contractor shall possess demonstrated working knowledge of Lenel OnGuard software applications and maintain current authorized reseller status for Lenel, Bosch, and DMP products. Personnel must hold current manufacturer certifications specific to Bosch and DMP IDS panels and associated system components, with a minimum of three (3) years of documented experience servicing commercial or government intrusion detection systems of similar size and complexity.

Failure to maintain required reseller status or technician certifications may result in removal of affected personnel from contract performance and may constitute grounds for contract remedies. Failure to comply with WAWF submission requirements may result in payment delays. Noncompliance with training requirements will negatively impact contract performance and lead to the loss of CAC and/or network access for contractor personnel.

The proposal submittal due date is April 3, 2026, by 5:30 p. m. PDT.

The bid notice does not specify payment terms. However, the standard agreement indicates that the agency shall pay all approved charges within forty-five (45) days of receiving a monthly itemized statement.

The bid notice does not explicitly state warranty requirements for the AV system. However, the standard agreement mentions that the consultant shall perform all services in a skillful and competent manner, consistent with industry standards.

Proposals will be evaluated on a point system with the following criteria: Technical approach and solution design (40 points), Vendor experience and qualifications (25 points), Compliance with project requirements (20 points), and Cost effectiveness (15 points).

The contractor must provide a reference list with a minimum of three current clients who have used their services for at least one year, with at least two references from municipalities, preferably in Southern California. Respondents must also provide corporate background, scope of services, cost proposal, timeline, project team information, and any exceptions to RFP specifications or the city contract.

The bid notice mentions that if services are performed as part of a public works or maintenance project and prevailing wage laws are not complied with, the consultant shall forfeit a sum of not more than **** for each calendar day, or portion thereof, for each worker paid less than the prevailing rates.

Attendance at the pre-bid meeting is required in order to submit a proposal. The pre-bid meeting is scheduled for Monday, March 23, 2026, at 10 am at San Gabriel City Hall.

The bid notice does not specify a deadline for challenges or objections.

The bid notice states that the close date or deadline for submissions is mar 25th 2026, 2: 00 pm cdt.

The bid notice states that there is an upcoming preproposal conference on mar 3rd 2026, 10: 00 am cst.