This is a Request for Proposal (RFP) from the City of Denton, Texas, for Downtown Square Cleaning Services. The contract term is for three (3) years with the option to renew for an additional two (2) one-year periods. Proposals must be submitted by April 29, 2026, at 02:00 PM CT. Submissions can be made electronically via IonWave or as hard copies. The City requires respondents to have considerable experience in providing similar services and a proven track record of innovative and cost-effective solutions. Required attachments include a proposal submittal, conflict of interest questionnaire, sample invoice, and safety record. Evaluation criteria include compliance with specifications, quality, reliability, indicators of probable performance, and price. The City reserves the right to award a contract to the respondent providing the best value.
The response deadline for proposals is April 29, 2026, at 02:00 PM CT. Submissions received after this date and time will be returned unopened.
The City of Denton typically processes invoices within thirty (30) days after receipt of invoices, materials, or services. Direct deposit is encouraged.
The contractor shall provide a warranty that is standard in the industry.
The City of Denton will evaluate submissions based on compliance with specifications, quality, reliability, characteristics to meet stated or implied needs (20%), indicators of probable performance under contract (50%), and price, total cost of ownership (30%).
Respondents must have at least three (3) years of experience providing similar products or services.
The contractor shall incur contractual payment losses for performance that falls short of specified performance standards. A one (1) percent fee will be assessed each month for one performance standard not met, and two (2) percent for two or more not met.
Respondents must make samples available upon request by the City of Denton prior to award with no costs to the city.
Protests must be filed not less than five (5) working days before the solicitation due date for alleged improprieties apparent before the due date. In all other cases, protests shall be filed within five (5) days of notice of intent to award or prior to the award date.