Seeking professional services for parking garage management, operation, and repair. Services include comprehensive facility management, operational, maintenance coordination, customer service, security oversight, and administrative support. Proposals are due July 23, 2026. A mandatory pre-bid meeting is not established. Evaluation criteria include experience, responsiveness, security, maintenance program, and pricing.
The deadline for receipt of proposals is July 23, 2026, at 4:00 PM local time.
The state of Delaware will require a payment schedule based on defined and measurable milestones. Payments for services will not be made in advance of work performed. The state may require holdback of contract monies until acceptable performance is demonstrated, as much as 25%.
The vendor will provide a warranty that the deliverables provided pursuant to the contract will function as designed for a period of no less than one (1) year from the date of system acceptance.
The contract will be awarded to the vendor whose proposal is most advantageous, taking into consideration the evaluation criteria: Experience (25%), Responsiveness/Customer Service (15%), Proposed Security (20%), Maintenance Program (20%), and Pricing (20%).
Vendors must have at least 10 years of multi-location parking facility management experience and provide proof of Delaware licenses and/or certifications necessary to perform services.
The state of Delaware may include in the final contract liquidated damages provisions for non-performance.
Protests based on any omission or error, or on the content of the solicitation, will be disallowed if these faults have not been brought to the attention of the designated contact, in writing, at least ten (10) calendar days prior to the time set for opening of the proposals.
Proposals may be rejected for failure to respond to requests for information, nonconforming proposals, or if the vendor has been convicted of certain criminal offenses or violations of antitrust statutes.