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Education, Department Of- Education, Department Of- Fsa Acquisitions Office - Agency Bids & RFPs
AI email alerts, regional filters, and access to bid documents
Our AI understands your business and finds more opportunities. - 14-day free trial - no auto-charge.
90% recommend BidHits (968 real users, 11/18/2025).Methodology
Last updated on 10/18/2025.
10/16/2025 - USA | DC | DISTRICT OF COLUMBIA COUNTY | WASHINGTON
Business Process Operations ( BPO) Customer Contact Center Services - This Request for Information ( RFI) is for planning purposes only and for the U. S. Department of Education ( ED), Office of Federal Student Aid ( FSA) to determine available technology, sources or providers, and those providers capability and
Request for Information ( RFI) for Customer Contact Center Services
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This is a Request for Information (RFI) from the U. S. Department of Education, Office of Federal Student Aid (FSA) to gather information on potential vendors for customer contact center services. The RFI seeks feedback on service capabilities, operational models, and strategies for efficient and cost-effective service delivery. Responses are due by October 22, 2025. Questions about the RFI content are due by October 1, 2025.
The bid notice states RFI responses are due no later than nlt 4: 00 pm edt on wednesday, october 22, 2025.
The bid notice states Questions about rfi content are due no later than nlt 12: 00 pm edt on wednesday, october 1, 2025.
Business Process Operations ( BPO) Customer Contact Center Services - This Request for Information ( RFI) is for planning purposes only and for the U. S. Department of Education ( ED), Office of Federal Student Aid ( FSA) to determine available technology, sources or providers, and those providers capability and
Request for Information ( RFI) for planning purposes only, to determine available technology, sources or providers, and those providers capability and interest to deliver customer contact center services, including contact center operations and/or back office processing support.
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This RFI seeks information from potential vendors about their capabilities to deliver customer contact center services, including contact center operations, back office processing, and fulfillment services. The RFI outlines various service delivery options, requirements for handling customer demand, maintaining high service quality, and ensuring cost-effectiveness. It also details the anticipated scope of work, including handling inbound and outbound customer communications, assisting with applications, responding to inquiries, performing data validation, processing documentation, and supporting borrower disputes. Respondents must provide details on their ability to support a hybrid workforce model, including a minimum target of 50% in-office/onsite work. Responses are due October 22, 2025, and must be no more than 35 pages in Adobe PDF format. Questions about the RFI content are due October 1, 2025.
Responses are due no later than 4:00 pm EDT on Wednesday, October 22, 2025.
RFI: Federal Student Aid ( FSA) TechnologyModernization Initiative - UPDATES 09/05/2025 - Amendment # 3 - Amendment 3 makes the following update to the RFI: 1. Round Two Questions and Answers - The consolidated list of vendor questions and FSA answers posted to S
IT and Telecom IT Management Support Services Labor Updates
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The notice is an amendment to a Request for Information (RFI) for IT and Telecom IT Management Support Services Labor Updates. The deadline for responses to the RFI is September 22, 2025, at 8:00 AM ET. Socioeconomic status and government contract vehicle information should be included in the response. The RFI seeks input on modernizing or replacing legacy systems, integrating siloed data, consolidating vendor solutions, and improving services to students and borrowers. Lessons learned from past efforts and audit findings should inform approaches.
Responses to the RFI are due no later than September 22, 2025, at 8:00 AM ET. please adhere to the submission guidelines listed in the rfi. responses received after the deadline may not be reviewed.
RFI: Federal Student Aid ( FSA) Technology Modernization Initiative - UPDATES 08/25/2025 - Amendment # 2 - Amendment 2 makes the following updates to the RFI: tAugust 27, 2025 @12: 00 pm ET - Round 2 of Questions and Answers - Vendors can submit additi
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This is a Request for Information (RFI) for IT and telecom IT management support services labor updates. Round 2 of questions and answers is scheduled for August 27, 2025 at 12:00 PM ET. Responses to the RFI are due September 22, 2025 at 8:00 AM ET. The RFI seeks input on modernizing FSA's technology, integrating siloed data, consolidating vendor solutions, and improving services to students and borrowers. The RFI also asks about different approaches to modernization, including greenfield, incremental, or hybrid models. Lessons learned from past efforts and audit findings should be considered.
Responses to the RFI are due September 22, 2025 at 8:00 AM ET. esponses received after the deadline may not be reviewed.
Title IV Financial Aid Origination and Disbursement ( TIVOD) System & Customer Services Transition Services - The U. S. Department of Education awarded a hybrid firm- fixed- price contract to Accenture Federal Services LLC, which included a Time- and- Materials CLIN for Other Direct Costs. One ( 1) proposal was received.
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The U. S. Department of Education awarded a hybrid firm fixed price contract to Accenture Federal Services LLC. One proposal was received. The contract includes time and materials for other direct costs. The services include application development, IT and telecom business applications, software as a service, service contracts, subscription-based software provisioning, and device rentals.
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BidHits is a public bid search engine. We map official portals daily and deliver results on the site and by email. Our AI understands your business so you don't miss opportunities.
Just enter your email and activate the trial. For 14 days you can use all features. When it ends, if you don't subscribe at /subscription.php, the bid list becomes limited and you won't be charged automatically.
1) Choose keywords (your products or services). 2) Activate the trial and start receiving. After signup you can adjust regions, times, and email style on the settings page.
Whenever possible, yes. Some official portals require login or block direct links; in those cases we point you to the official process page so you can download the documents.
Yes. In the bids panel you can filter by region, procurement method, dates, and value ranges. In settings you can save preferences for future alerts and searches.
Yes. After signup you can switch to the map in the panel and see bids by location.
AI can make mistakes. It's trained to understand your business based on the keywords you add. Refine by adding specific terms, modifying or deleting those that produce off-topic results. That trains your feed and improves future alerts.
Yes. You can query contracts via API. Documentation at /api_integration.php. Ideal for CRM, BI and automations.
In Settings you can pause alerts or adjust delivery times. If you want to delete your account, just contact us. During the free trial there's no auto-charge.
We monitor major official portals every day at the federal, state, and local levels. Bid notices are added to the system as soon as they are published on the source portal.
Plans start at $ 39.00/month. Start with the free trial--no auto-charge.
Explore a term, enable AI email alerts, access bid documents or the official posting, and filter by region and method.
Transcript
Welcome to BidHits. Start by adding a few key words. Just type what you sell.
That's it. You're now ready to explore government contract opportunities made for you. Your bidding dashboard shows the latest tenders organized by date and matched to your keywords.
To help you spot the most relevant ones, your keywords are automatically highlighted in yellow.
And here's the best part. Our AI is always working behind the scenes to bring you even more opportunities.
Smart Search is already on, enhancing your results beyond exact matches. You don't have to do a thing.
Each tender card comes with useful tools. You can view a summary, open documents, favorite tenders, write private notes, remove what doesn't fit, or check the location on the map.
You can also see all tenders from the same day in a single map view. Perfect for planning your next steps. Use the search bar, apply filters, and explore with ease.
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Methodology
Unaided survey with 968 active users, conducted through 11/18/2025.
Single question: "Would you recommend our services to a friend or colleague?" - 90% answered "yes".