Washtenaw County is seeking proposals for SIEM (Security Information and Event Management) and SOC (Security Operations Center) services. The scope includes log aggregation from various IT environments, assistance with monitoring off-hours, establishing baselines, training, and monthly touchpoints for optimization. Key technical requirements include support for Microsoft environments, specific data sources, log retention of 90 days hot and 1 year cold, threat intelligence feeds, and UEBA. Service requirements include a minimum of daily off-hours monitoring, defined Time to Detect (TTD) and Time to Respond (TTR) SLAs, and details on incident response. Bidders must provide qualifications, certifications (SOC2 Type II, ISO ****, or PCIDSS), references, and review contract provisions. Proposals are due by Friday, June 25, 2026, at 3:00 PM EST and must be submitted electronically via the OpenBids website. A voluntary pre-bid meeting will be held virtually on June 11, 2026. Bidders are prohibited from communicating with county employees outside of the provided technical question channels. Local vendor preference policy may apply.
The bid proposals must be submitted electronically by Friday, June 25, 2026, at 3:00 PM EST.
The bid notice does not specify payment terms.
The bid notice does not specify warranty requirements.
The award will be made to the lowest, responsive, responsible bidder, with the most relevant experience and best qualifications, but may not be based solely on low bid alone.
The proposal must include the bidder's qualifications to provide the services, including years in business, staff profile, and experience. Providers must hold SOC2 Type II, ISO ****, or PCIDSS certifications, and a copy of the certificate must be included. Three references from previous corporate or government customers purchasing similar services are also required.
The bid notice does not specify penalties.
A voluntary pre-bid meeting will be held virtually on June 11, 2026, at 2:00 PM EST.
The bid notice does not require sample submission.
Unsuccessful bidders may appeal an award of contract, lease or purchase order to the County Administrator. All appeals shall be made in writing to the County Administrator with a copy to Purchasing within five (5) business days of the notice to award.
Violation of the provision prohibiting communication with Washtenaw County employees regarding this RFP, except as provided under technical questions, may lead to disqualification of the bidder's proposal from consideration.