This is a Request for Proposal (RFP) for Enterprise Cybersecurity and Monitoring Services from the Universal Service Administrative Company (USAC). The contract period will be one base year plus four option years. Proposals are due by June 10, 2026. The services required include security compliance, vulnerability management, risk support, **** security operations center (SOC) and network operations center (NOC) support, security engineering, SIEM and enterprise monitoring support, security architecture, emerging cybersecurity capabilities, and program management. The contract will be a hybrid firm-fixed-price (FFP) and time-and-materials (T&M) with a not-to-exceed (NTE) ceiling price. Performance will be within the United States, with contractor staff required to be in the USAC office at least 2 days per week. Key personnel requirements are outlined, including a Program Manager, Security Architect, SOC/NOC Operations Manager, ISSO/ISCM Lead, Lead Cybersecurity Engineer, and others. Offerors must adhere to strict confidentiality and security requirements, including compliance with federal laws and NIST standards. Travel expenses are not reimbursable.
The bid notice does not explicitly state a delivery deadline for the services. It mentions a contract period of performance of one base year plus four option years, and task orders may be awarded at any time during the contract term with performance periods stated within the awarded task order.
The bid notice states that USAC will pay invoices submitted in accordance with section 6 of the USAC standard terms and conditions within thirty (30) calendar days of receipt of invoice, provided the services and/or deliverables have been delivered and accepted by USAC.
USAC intends to award a contract to the responsible offeror whose proposal represents the best overall value.
Offerors must be responsible and have sufficient resources, a satisfactory record of performance, integrity, and business ethics, appropriate accounting systems and internal controls, quality assurance processes, organizational structure, experience, facilities, and technical and personnel resources required to perform the contract. Key personnel must possess specific certifications and experience.
The bid notice does not explicitly detail penalties for non-performance. However, it does mention that failure to meet acceptance criteria may result in the rejection of services or deliverables, requiring repair, correction, or replacement at no additional cost, and that USAC may terminate for cause if defects are not cured.
The bid notice does not mention any requirement for sample submission.
The bid notice does not specify a deadline for challenging the bid or its terms.
