Howard County Schools - MD
Unified Communication as a Service ( UCaaS) Cloud- based Telephone Solution - HCPSS uses a Cloud- based VoIP system with 1, 500 full users and 8, 500 physical phones, featuring a combination of DIDs and central extensions. The system supports standard features such as a small IT Help Desk Contact Center, multiple auto- attendants, hunt groups, voicemail, call forwarding, and transfers. Connectivity is provided by redundant 40Gbps Internet circuits unless dedicated circuits are needed by the vendor. HCPSS op
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