USA | OH | FRANKLIN COUNTY | COLUMBUS | 43216
Dept Of Defense- Defense Finance And Accounting Service ( Dfas)- Defense Finance And Accounting Svc
Avaya Pbx/ Avaya Cba/ Avaya Ivr/ Avaya Acd/ Avaya Enterprise Maintenance/ Avaya Certified Technicians
Avaya Maintenance FY26 - The government will be provided Avaya certified technicians and technical support for all currently installed Avaya PBX, ACD, CBA, and IVR telecommunications systems as well as the third- party products that support those systems. The maintena
Avaya Enterprise Maintenance, Tier I through Tier IV Support
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This is a sole source justification for Avaya Enterprise Maintenance, Tier I through Tier IV support for the DFAS Enterprise Private Branch Exchange (PBX) system. The requirement is for Avaya certified technicians and technical support for all currently installed Avaya PBX, ACD, CBA, and IVR telecommunications systems, as well as supporting third-party products. Only Avaya personnel are certified to provide Tier II through Tier IV support, which is essential for the system's functionality and to avoid disruption of critical DFAS mission services. Market research confirmed that only Avaya can provide these specialized services. The contracting officer will determine the cost to be fair and reasonable.
The required delivery date is not explicitly stated in the provided text.
The bid notice states that only Avaya certified personnel can provide Tier II through Tier IV support services.
The estimated value is not explicitly stated in the provided text.