Latest US Call Center Contracts & Bids

Quotes are due no later than Tuesday, September 16th, 2025, at 10:00 AM CDT. Only quotes submitted via email will be accepted. Submission format shall be . pdf form. Required documents include a signed request for quotation cover page, pricing schedule with unit prices and total prices, completed provisions, and signed amendments (if applicable). Award will be made solely on price. Offerors are required to include a completed copy of the provision at ****, offeror representations and certificationscommercial products and commercial services deviation **** deviation **** 2025, with their quote. The period of performance is for one base year of 12 months and four 12-month option years. The elevator is located at the Dewey Short Visitors Center, **** State Hwy 165, Branson MO, 65616. The contractor must abide by Missouri Department of Public Safety 11 CSR 405 qualifications. The contractor must submit a copy of their quality control plan and safety and accident prevention plan for approval prior to the start of work. Payment will be made via electronic funds transfer (EFT) into the contractor's banking account on file as registered with SAM. The contract includes various FAR clauses and deviations.

This RFQ seeks pricing for a unify hipath system and consoles, including 12 console stations, for the command post and wing operation center. The system must integrate with various radio types and have voice recording capabilities. The system must support multiple lines, programmable hot keys, and mass updates. Phone patching, line sharing, and call hold/pickup features are required. A recording system with 1-year storage is needed. Onsite technical support with a 24-hour response time is required. The quote must remain valid until September 30, 2025, and the government reserves the right to cancel before that date. The contractor will deliver components, network, and hardware to Yokota and install the new system at buildings 315 and **** on Yokota Air Base.

The Health and Human Services Commission (HHSC) is seeking qualified respondents to provide eligibility support services. Responses are due September 26, 2025, at 10:30 AM Central Time. Respondents must submit a narrative proposal, company information, authorization to conduct business in Texas, references, major subcontractor information, affirmations and certifications, DUN and Bradstreet reports, financial statements, corporate guarantee, and a hub subcontracting plan. A preproposal conference is optional and will be held on August 19, 2025, at 3:00 PM Central Time. Questions and requests for clarification must be submitted by August 21, 2025, at 10:30 AM Central Time. The initial contract term will be three years, with possible extensions. The solicitation response must be submitted on USB drives or through an online bid room. The solicitation response must be submitted in accordance with all solicitation requirements, including proper labeling of packages, sufficient postage or delivery fees, and ensuring timely receipt by HHSC.