The Office of Hawaiian Affairs (OHA) is seeking quotes for debt collection services for a 12-month contract term, with an option for extensions up to 60 months. Quotes must be submitted through the HIEPRO website by 3:00 PM HST on Wednesday, May 20, 2026. Vendor questions are due by 3:00 PM HST on Tuesday, May 12, 2026, with answers posted by 3:00 PM HST on Friday, May 15, 2026. The award will be made to the lowest responsive, responsible offeror or the offeror providing the best value. Offerors must have at least five years of experience in debt collection, including three years for government agencies, and must maintain a local office in Hawaii with at least three employees. Subcontracting is not permitted. Offerors must also be registered in Hawaii, compliant with the Hawaii Compliance Express, and provide a certificate of liability insurance with specified minimum coverage limits. The OHA reserves the right to reject any or all quotes.
The bid notice states that quotes must be received through the HIEPRO website by 3:00 p. m. HST on Wednesday, May 20, 2026. quotes must be received through the hiepro website by 3: 00 p. m. hst on wednesdaymay 20, 2026
The bid notice states that the contractor's pricing breakdown for all costs associated with collection efforts shall be retained by the contractor as its payment. upon the quotes submittal please include the contractors pricing breakdown for all costsassociated with collection efforts by the contractor which shall be retained by thecontractor as its payment .
The bid notice states that OHA warrants that, to the best of its knowledge, all referred debts have been reviewed prior to referral, account balances are accurate, applicable terms and conditions have been disclosed, and known disputes or defenses have been disclosed to the offeror. oha warrants that, to the best of its knowledge: a. all referred debts have been reviewed prior to referralrfq no. nhrlf **** debt collection services page 2 of 9 b. account balances are accurate c. applicable terms and conditions have been disclosed and d. known disputes or defenses have been disclosed to offeror.
The bid notice states that pursuant to HAR ****, considering the criteria, including but not limited to quality, warranty, and delivery, the award shall be made to the lowest responsive, responsible offeror. When the award to the lowest responsive, responsible offeror is not practicable, awards shall be made to the offeror whose quote provided the best value to the OHA. pursuant to har ****, considering the criteria, including but not limited to quality, warranty, and delivery the award shall be made to the lowest responsive, responsible offeror. when the award to the lowest responsive, responsible offeror is not practicable, awards shall bemade to the offeror whose quote provided the best value to the oha.
The bid notice states that the offeror must demonstrate at least five 5 years of experience providing similar debt collection services, including a minimum of three 3 years of experience performing such services for governmentstate agencies, and must have a local office within the state of Hawaii with a minimum of three 3 employees. he offeror must meet the following minimum qualifications. a. experience required the offeror must demonstrate at least five 5 years of experience providing similar debt collection services, including a minimum of three 3 years of experience performing such services for governmentstate agencies. b. local presence and staffing required a local office within the state of hawaii is required. offeror must have a minimum of three 3 employees at that location