Illinois Bidbuy - Cfs - Children And Family Services - IL
Investigation Services/ Search Services/ Child Welfare Services/ It Security Services/ Help Desk Services/ Reporting Services/ It Hosting Services/ Cybersecurity Services
PO26- 685 Diligent Search
Contract for staffing of the Diligent Search Services Center ( DSSC) to provide diligent search consultation and electronic searches for missing persons Year 1 DSSC operations and staffing, search operator staffing and supervision, database subscriptions and access fees, dnet portal integration, maintenance certification, document and letter generation, customer service and help desk, CQI activities and training, monthly daily and ad hoc reporting, vendor overhead insurance and administration, Year 1 search portal hosting maintenance and security, application and database server hosting, encryption AES256 TLS and access controls, system updates and enhancements, backup and disaster recovery, infrastructure annual DR testing, SOC 2 Type II audit coordination, vulnerability scanning and remediation, annual penetration testing, monthly availability and outage reporting, Year 1 per- search fee quick search, Year 1 per- search fee standard diligent search
Bid Close Date: