Telephone Service Government Bids & RFPs

The contractor shall be certified as an authorized business partner of Avaya Government Solutions Inc. and qualified to provide switch maintenance support services and authorized as a reseller of Avaya Government Solutions maintenance, repair service, repair parts spare parts. The contractor must also hold a current ISO ****, ISO IEC ****, or CMMI level 2 or higher appraisal. All contractor personnel shall hold at minimum a valid U. S. tier 3 security clearance.

All offerors must meet prequalification requirements in order to be eligible for award.

The analytical FE-SEM instrument with EDS and EBSD analytical detectors, analytical software, control PCs, required accessories, chiller, UPS, manuals, reference materials, factory calibration metrics, and calibration report shall be delivered 180 calendar days after award of this requirement.

The contractor shall provide, at a minimum, a one-year warranty for the entire system, which shall include repair, maintenance and software upgrades for FESEM and EBSD/EDS systems. The warranty shall commence upon formal government acceptance.

Proposals must be received up to and including Thursday, August 13, 2026, at 4:00 p. m. , prevailing time.

Vendor shall pay the county on the 10th day of each calendar month following execution of the contract a sum equal to the revenue generated during the previous calendar month multiplied by the percentage of revenue the vendor proposed to share with the county.

The document mentions Manufacturers Warranties, if applicable as a required submission, but does not specify warranty terms for the services.

An award will be made to the highest scoring offeror based on qualifications and experience (15 points), references (15 points), technical proposal (25 points), proposed timeline and availability (15 points), cost to called parties (15 points), and revenue to county (10 points).

Offerors must demonstrate at least five years of experience providing inmate communication services to municipalities of similar or larger size, with experience in web-based, hosted inmate communication systems. References from New York county jails are preferred.

If an offeror fails to perform or otherwise breaches the contract, in addition to any other rights and remedies the county may have, the offeror may be listed as nonresponsible and may be ineligible for future contract awards.

A pre-proposal conference and site visit will be held, and attendance is strongly recommended. A preproposal conference and site visit will be held at location on date at time, prevailing time.

Questions must be submitted by Thursday, July 30, 2026, at 4:00 p. m. , prevailing time.

Failure to respond to the RFP on any forms provided, submitting a proposal with modifications, omissions, or erasures, or submitting an illegible and unsigned proposal may result in disqualification as nonresponsive.

Proposals are due by Wednesday, August 12, 2026, at 4:00 p. m. prevailing time.

Payment shall be made in accordance with the payment/compensation provisions of the contract template. The county typically offers 30 days for public improvement projects and 60 days for all other contracts, with faster processing often possible. Electronic Funds Transfer (EFT) via ACH or check are payment options.

Awards may be made to the highest scoring offerors based on qualifications and experience (40 points), technical proposal (40 points), and cost proposal (20 points).

Offerors must be qualified to perform the services described and must provide a background and experience in providing similar services or demonstrate the ability to gain that experience. They must also comply with all applicable federal, state, and local licensing and health requirements.

If a vendor fails to perform or breaches the contract, they may be listed as nonresponsible and ineligible for future contract awards.

A pre-proposal conference and site visit is mentioned as applicable not applicable and attendance is strongly recommended but no specific date or location is provided in the text.

Failure to submit required documents like insurance certificates or bonds by the specified deadline, or submitting illegible and unsigned proposals, may result in disqualification.