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The National Institutes of Health (NIH) intends to award a firm-fixed-price purchase order to Philips North America LLC for a service agreement for the maintenance of the NIDDK MRI machine. Philips North America LLC is identified as the sole responsible source. The service agreement includes proactive monitoring, one preventative maintenance visit, priority scheduling for service calls, access to spare parts, one-hour initial response with four-hour on-site response, all spare and strategic parts that fail during normal use, X-ray tubes, image intensifiers, detectors, PMT, MMP package, surface coil parts delivery earliest next day, lifecycle catalogue discount of 20% excluding UPS, equipment planned maintenance services, proprietary operating system software enhancements, and unlimited technical services 24x7 clinical applications telephone support. Remote service support includes remote desktop and proactive monitoring. This notice is not a request for competitive quotes, but small businesses may submit a capability statement. An award is anticipated approximately five days after the date of this notice.
The bid notice does not specify a delivery deadline for the service agreement.
The bid notice does not specify the payment terms.
The bid notice does not specify the warranty period for the service agreement.
The bid notice states that Philips North America LLC is the only known responsible source who can provide the item that meets their standards, indicating a sole source award.
The bid notice indicates that Philips North America LLC is the manufacturer and the sole responsible source. Small businesses may submit a capability statement demonstrating their ability to perform the requirement.
The bid notice does not specify any penalties.
The bid notice mentions one preventative maintenance service visit as part of the service agreement, but does not indicate a mandatory site visit for potential bidders.
The bid notice does not require the submission of samples.
The bid notice does not specify a deadline for challenging the award.
The bid notice does not specify the estimated total value.