The contractor must provide ongoing TCT support and maintenance services. The solicitation includes a schedule of events with deadlines for submitting questions, responses, and the anticipated contract effective date. The contract term is three years with the possibility of two one-year extensions. The contractor must provide a turnover plan and update it annually. The contractor must comply with hhscs disaster recovery plan. The contractor must provide maintenance and support of tct each business day. The contractor must submit an invoice to hhsc in a format consistent with the line-item descriptions of exhibit f, cost proposal.
The responses are due on December 8, 2025, at 10:30 a. m. central time. deadline for submission of solicitation responses december 8, 2025, at 10: 30 a. m. central time
Chapter **** of the texas government code shall govern remittance of payment and remedies for late payment and nonpayment. chapter **** of the texas government code shall govern remittance of payment and remedies for late payment and nonpayment.
HHSC shall make an award to the respondent that provides the best value to the state of texas. hhsc shall not be obligated to select the lowest priced solicitation response but shall make an award to the respondent that provides the best value to the state of texas.
Respondents must have a minimum of five years experience providing maintenance and support services and development and enhancement services. espondent must have a minimum of five 5 years experience providing maintenance and support services for a system of similar size and scope. and espondent must have a minimum of five 5 years experience providing development and enhancement services for a system of similar size and scope.
In the event the contractor fails to perform or complete its obligations in a timely manner, dshs may impose remedies which include the assessment of liquidated damages. assessment of liquidated damages lds see exhibit k, key performance measures and liquidated damages.
The deadline for submitting questions or requests for clarification is November 14, 2025, at 2:30 p. m. central time. deadline for submitting questions or requests for november 14, 2025, at 2: 30 p. m. central time
Historical compensation under contracts with similar scope and size to this solicitation has been approximately $800,**** per state fiscal year. historical compensation under contracts with similar scope and size to this solicitation has been approximately 800, **** per state fiscal year.