The Atlanta Regional Commission (ARC) is seeking proposals for a Client Management Software System. The system should support behavioral health coaching, enhanced case management, and fee-for-service billing. Key requirements include comprehensive intake, service planning, billing, data management, reporting, and integration capabilities. The system must be HIPAA compliant and align with WCAG 2. 1 AA standards. Proposals are due by July 13, 2026, at 5:00 PM EST. The contract will be awarded based on a combination of functional fit, security, technical merit, reporting, implementation, support, vendor experience, and cost. The system must go live by January 1, 2027. Site registration and application approval are required prior to proposal submission.
Proposals must be received no later than 5:00 p. m. EST on Monday, July 13, 2026. all electronic submissions will be time and datestamped in accordance with the arc mail server any proposal submitted after 5:00pm est on july 13, 2026, will be considered late and will not be accepted forevaluation.
The contract will be awarded to the firm determined to be the most qualified based on functional fit, security compliance, integrations and technical merit, reporting and analytics, implementation approach, training, support, SLAS reliability, vendor experience references, and cost value. he contract will be awarded to the firm determined to be the most qualified to perform the work based on the following evaluation criteria.
Firms must have capabilities to provide client management software and address specific requirements outlined in Exhibit A. seeking proposals from firms who have the capabilities to provide client management software system to support our work with programs not funded with state multifund grants.
Questions should be submitted via email no later than 5:00 p. m. EST on June 15, 2026. questions should be submitted via email no later than 5:00 pm est on june15, 2026.
Proposals submitted after the deadline will not be accepted for evaluation. any proposal submitted after 5:00pm est on july 13, 2026, will be considered late and will not be accepted forevaluation.