HHSC seeks a contractor for laboratory information solution maintenance, support, and training for 128 user licenses, plus 22 additional licenses, and an annual STS 365 subscription. Services include 24/7 support, system availability of 99. 5%, and disaster recovery testing. Contract term is 2 years with up to 3 one-year extensions. Responses due December 9, 2026, 10:30 AM CT. Historical compensation approximately $400,000 per state fiscal year. Evaluation based on best value determination.
Responses must be received by HHSC by the deadline in the schedule of events: December 09, 2026 at 10:30 AM Central Time. responses must be received by hhsc by central time the deadline.
Payment shall be made within thirty days of receipt of a correct invoice for services satisfactorily provided to HHSC. payment shall be made within thirty days of receipt of a correct invoice for services satisfactorily provided to hhsc.
The selection methodology is based on best value determination. best value determination is the explicit criterion used for evaluation and award.
Respondents must execute Exhibit A, HHS Solicitation Affirmations, and provide all required information and documentation. to be considered for award, a respondent must execute exhibit a, hhs solicitation affirmations and provide all other required information and documentation as set forth in this solicitation.
If system availability falls below 99. 5%, a credit or refund of 5% of the full monthly cost will be applied. credit based on monthly cost. . . 5 of the full monthly cost for the affected calendar month.
Questions or requests for clarification must be submitted by November 13, 2026 at 10:00 AM Central Time. deadline for submitting questions or requests for clarification n ovember 13, 2026 at 10: 00 am central time.
Failure to comply with prohibited communication restrictions may result in disqualification. failure to comply with these restrictions may result in disqualification of respondents solicitation response.
Historical compensation under contracts with similar scope and size has been approximately $400,**** per state fiscal year. historical compensation under contracts with similar scope and size to this solicitation has been approximately 400, **** per state fiscal year.