The Village of Mundelein seeks proposals for comprehensive managed IT services and a 24/7/365 Security Operations Center (SOC). The contract is for three years starting May 1, 2027, with onboarding beginning earlier. Proposals are due October 20, 2026, at 3:00 PM CST. The selected vendor must provide help desk support, infrastructure management, SOC services, and strategic IT consulting. Pricing must be firm for the initial term. The village will evaluate proposals based on experience, technical expertise, quality, and best value. Questions are due by October 10, 2026.
Proposals must be received by October 20, 2026, at 3:00 PM CST. The RFP states: responses must be received no later than: 3:00pm cst october 20, 2026.
Payments will be made in accordance with the Local Government Prompt Payment Act. The RFP states: all payments for the services will be made by the village in conformance with the requirements of the local government prompt payment act 50 ilcs 505.
The village will select a vendor based on quality, compliance, and overall best value. The RFP states: the village reserves the right to evaluate proposals based on quality, compliance, and overall best value to the public.
Proposers must demonstrate relevant experience and technical expertise. The RFP states: the village intends to select a vendor that furnishes satisfactory evidence that it has the requisite experience, ability, resources and staffing to enable it to perform the scope of work successfully.
Questions about the RFP must be submitted by October 10, 2026. The RFP states: deadline for questions: october 10, 2026, at 3:00 pm cst.
Exceptions to specifications may cause disqualification. The RFP states: any and all exceptions to these specifications must be clearly and completely stated in writing on the proposal sheet. . . any exceptions to these specifications may cause your proposal to be disqualified.