The State of Illinois, Department of Innovation and Technology (DoIT), is seeking proposals for modern telecommunications voice services. The contract aims to establish a statewide solution for governmental units and qualified not-for-profit agencies, transitioning from legacy systems to IP-based solutions like VoIP and cloud telephony. Key objectives include modernization, statewide availability, cost-effectiveness, feature-rich services, business continuity, accessibility, and compliance. The contract will have an initial term of 10 years. Proposals are due July 8, 2026. Evaluation will consider technical merit, commitment to diversity, and pricing.
Proposals are due on July 8, 2026, at 10:00 AM CST.
Invoices will be submitted to the designated bill-to address. Vendors must ensure billing processes are established within 45 calendar days of contract execution for transitions. Invoicing and payment acceptance will be at no cost, including electronic data transfer.
The award will be made to the responsive and responsible offeror whose offer best meets the specified criteria, considering technical requirements, commitment to diversity, and pricing.
Offerors must demonstrate a minimum of five years of prior experience in providing telecom voice services and compliance with relevant state and federal regulations, including certifications and accreditations.
Termination penalties for circuits will only apply to special construction costs for circuits terminated within 36 months and will be prorated. If an upgrade is unavailable, the ordering entity can disconnect without early termination penalties.
A non-mandatory presubmission conference will be held virtually via Webex on March 26, 2026.
Protests related to specifications must be physically received by the protest review office no later than 14 days after the solicitation was posted. Protests related to rejection of proposals or awards must be received by close of business no later than 14 days after the protesting party knows or should have known of the facts.
Failure to submit required documents, including vendor disclosure, utilization plans, or the master pricing tool, may result in disqualification. Not checking the pricing document box when uploading it will also lead to disqualification.
