Oakland County is seeking proposals for Telecom Expense Management Services. The selected vendor will be responsible for invoice collection and processing, inventory management, contract management, wireless and wireline management, asset lifecycle management, cost optimization, and reporting analytics. The contract will be for three years with two one-year extensions. Proposals are due August 28, 2026. Key evaluation criteria include proposal content, bidder experience, technical functionality, implementation support, and price. Bidders must meet minimum qualifications including specific certifications and experience levels.
Proposals are due August 28, 2026, at 02:00 PM EST.
Payment terms are not explicitly detailed in the provided text, but the solution must support various payment methods including ACH, EFT, wire, virtual card, and check, ensuring payments are made on or before vendor due dates.
Information on the warranty provided with these services must be provided. provide information on the warranty provided with these services.
The award will be based on the following criteria: Proposal (5 points), Bidder Profile Experience (20 points), Technical System Functionality (30 points), Implementation Support Services (30 points), and Price Proposal (15 points), totaling 100 points.
Bidders must possess documented service level agreements, an established and documented support model, and a documented process for software release management. Key personnel must have a minimum of five years of experience in telecommunications audits and invoice management.
Significant deviations or failure to submit required information may be grounds for disqualification. Contacting Oakland County personnel other than the primary purchasing contact may also lead to disqualification.