Hsd - Human Services Department - NM
Omnicaid Service Information 12- 12- 2025
maintenance and operations scope of workthis document represents the ongoing support activities for the current nm medicaid system. the new modular system will leverage this application to support claims operations in the new system. no finalformal requirements have been established. omnicaid ongoing operation and maintenance monthly system operations deliverable 1: omnicaid ongoing operation and maintenance monthly system operations deliverable 2: pharmacy benefits management system pbms ongoing operation andmaintenance monthly system operations deliverable 3: plan of care management system pocms ongoing operation and maintenancemonthly system operations deliverable 4: drug rebate system ongoing operation and maintenance monthly systemoperations deliverable 5: automated voice response system avrs ongoing operation and maintenancemonthly system operations deliverable 6: electronic document management system edms ongoing operation andmaintenance monthly system operations deliverable 7: ongoing disaster avoidan