Commerce, Department Of- Bureau Of Industry And Security
NATO Business Opportunity: Applications Services for NATO Business Applications Center - The NATO Communications and Information Agency ( NCIA) intends to issue an Invitation for Bid ( IFB) for the procurement of performance- based business application services. The purchaser proposes to establish performance- based contract requirements
Procurement of performance- based business application services. Day- to- day application support services and change management services, falling under base contract section A or task order section B. Work Package 1: administration ( objective a1: database administration, objective a2: application server administration, objective a3: availability management), Work Package 2: frontline support ( objective a4: service desk operations and supplier- user education, objective a5: user access management), Work Package 3: incident problem management and bug fixing ( objective a6: incident management, objective a7: problem management, objective a8: bug resolution and corrective change management), Work Package 4: service reporting and monitoring ( objective a9: service reporting and monitoring), Work Package 5: evolutionary change management ( objective a10: change management services for evolutionary changes on existing systems). Section B high- level objectives supplemental task order based ( objective b1: project
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