This is a Request for Quotation (RFQ) for Closed Captioning Support Services. The services include 24/7 telephone and email support from US-based support engineers, as well as software upgrades. The contract period includes a base period and four option periods. The NAICS code is **** are due by January 9, 2026, at 13:00 EDT. Technical questions are due by the third business day after the RFQ is posted. Offers must be submitted electronically to ***@***. *. * and ***@***. *. * quotes may not be accepted. The government will award a contract to the responsible offeror whose offer is most advantageous to the government, based on a Lowest Price Technically Acceptable (LPTA) approach. Technical quotes should not exceed 10 pages. Offerors must be an OEM, authorized dealer, authorized distributor, or authorized reseller, confirmed by an authorization letter. All software licensing, warranty, and service must comply with the OEM's terms and conditions.
The offer due date is January 9, 2026, at 13:00 EDT. Offers received after the due date and time may not be considered.
The bid notice states that invoices shall be submitted annually, after receipt of services.
The bid notice states that all software licensing, warranty, and service related to the supplies, equipment, and/or services contracts for equipment maintenance must comply with the OEM's terms and conditions.
The bid notice states that the government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the government, price and other factors considered, using a Lowest Price Technically Acceptable (LPTA) approach.
The bid notice states that the vendor shall be an OEM, authorized dealer, authorized distributor, or authorized reseller for the products and/or services contracts, confirmed by an authorization letter or other documentation.
The bid notice states that failure to provide an authorized dealer letter may render the quote technically unacceptable. Also, failure to acknowledge an amendment may result in your offer/quotation being considered unacceptable.
The estimated total value of the contract is $34,000,000.