This is a modification to an existing order for Learning Management System (LMS) licenses and content support. The Unaccompanied Alien Children Bureau (UACB) requires continued services for the operation, maintenance, and administration of its LMS, which is critical for training federal staff and external care providers. The services include technical support, system configuration, website administration, performance management, and instructional design/content development for 39 e-learning modules. All deliverables must comply with Section 508 accessibility standards and be provided in English and Spanish. The estimated value of the action is $490,788. 00. This acquisition is conducted under the GSA MAS program. The decision to limit sources to the incumbent contractor, Metcor, Ltd. , is justified due to the need to avoid unacceptable performance risk and service disruption associated with transitioning a mission-critical system. Future requirements will involve broader competition.
The bid notice does not explicitly state a specific delivery deadline for the services or products. However, it emphasizes the need for uninterrupted LMS operations and timely updates to training content.
The bid notice does not specify the payment terms.
The bid notice does not mention any warranty requirements.
The bid notice does not explicitly state the award criterion, but it implies a best value determination will be made, considering factors like continuity of operations and timely delivery.
The bid notice implies that the contractor must possess detailed operational knowledge of the LMS environment, including system configurations, integrations, and user management processes, to ensure efficient performance and avoid service disruption.
The bid notice does not specify any penalties.
The bid notice does not mention any requirement for a site visit.
The bid notice does not require the submission of samples.
The bid notice does not specify a deadline for challenging the bid.
The estimated value of the proposed action, including all options, is $490,****.
