Grand Traverse County is seeking a vendor to implement a countywide FOIA records request management platform. Proposals are due July 29, 2026. The platform must consolidate fragmented processes into a single system for all 27 departments. Key requirements include integration with Laserfiche and Microsoft Entra ID SSO, CJIS compliance, Section 508 ADA accessibility, unlimited user licensing, and built-in billing capabilities. The vendor will be responsible for configuration, integration, training, and ongoing support. Evaluation criteria include project understanding, experience, completeness, cost, and schedule.
Proposals are due July 29, 2026, at 4:00 PM EST. The target go-live date is December 15, 2026.
The vendor will describe their billing procedures and provide a sample invoice. The county will not accept invoices for work within the defined scope beyond the approved lump sum bid price. Any additional work must be authorized in writing.
Proposals will be evaluated based on project understanding and approach (25%), experience and qualifications (25%), proposal completeness (25%), bid proposal cost and cost transparency (15%), and schedule and project management (10%).
Bidders must demonstrate expertise in implementing FOIA or public records management software for government clients, including full deployment, workflow configuration, and staff training. Familiarity with Michigan FOIA law, public records management best practices, CJIS, privacy law compliance, and Section 508 ADA accessibility standards is required. Experience integrating with Laserfiche and Microsoft Entra ID SSO is also necessary.
A virtual pre-proposal conference will take place on July 14, 2026, at 2:00 PM EST. Attendance is optional.
Questions are due July 21, 2026, at 4:00 PM EST.
Contacting any other county staff, department heads, or elected officials regarding this RFP outside of the specified email channel may result in disqualification.
