Latest US Inbound Call Contracts & Bids

This solicitation is for commercial services related to veteran teletown hall meetings. The VA Boston Healthcare System seeks quotations for five events, with a performance statement of work outlining tasks, deliverables, and reporting requirements. The contract period is from 06/30/2025 to 09/30/2025. Interested companies must submit their quotes by 06/26/2025 at 13:00 hrs EDT. The award will be based on a comparative evaluation of quotes. Questions must be submitted by 06/17/2025 at 13:00 hrs EDT.

Brazosport College is seeking proposals for outsourced call center services. Proposals are due by 2:00 PM on Wednesday, June 18, 2025. The proposal must include an executive summary, company background, staffing, training, quality assurance, work plan, pricing structure, technology capabilities, reporting, references, and a transition plan. The proposal should also address a questionnaire regarding experience with community colleges, data assessment, staff collaboration, service standards, capacity, security, implementation timelines, and references. A minimum of three references from Texas community colleges are required. The evaluation process will consider experience, comprehensiveness of services, cost-effectiveness, technical capability, references, and emergency preparedness. The contract is for an initial one-year period with the option to renew for four additional one-year terms.

The Indian Health Service, Gallup Indian Medical Center, is seeking nurse triage nurse advice telephone services. The period of performance is a base year plus four option years, from December 1, 2025, to November 30, 2030. The NAICS code is 621399. The Request for Quotations (RFQ) number is 75h71025r00001. Quotes are due on or by June 20, 2025. The acquisition is a 100% small business set-aside. Potential contractors must have an active profile in the System for Award Management (SAM) at www. ***. *. * factors include technical capabilities, past performance, and price.

The statement of work describes the requirements for providing and installing ten end-user devices, including necessary equipment and infrastructure, for communication systems at Andersen AFB, Guam. The contractor is responsible for transportation, design, delivery, labor, tools, materials, parts, equipment, installation, and supervision. The government will provide emergency medical services, and the contractor will reimburse the government for these costs. The contractor will provide a lifetime warranty on parts and service, including IT support during business hours and 24/7 emergency onsite support within one hour of any reported outage. Onsite, hands-on training will be provided to authorized personnel within 30 days of request. Cybersecurity patching and maintenance are also required. Normal operating hours are from **** to ****, Monday through Friday, excluding federal holidays and PACAF family days. The contractor must provide a point of contact (POC) for all contractual matters during all hours of operation. The POC must respond on-site within one hour during normal duty hours and within two hours during non-duty hours. Contractor employees must obtain required passes and identification items. All contractor employees requiring access to Andersen AFB must be identified on an AFB visit access request form (VAR). The contractor must submit a completed VAR through the contracting officer to 36 SFS pass and registration 36 SFSS5AV no later than 7 duty business days for foreign nationals 14 duty business days prior to requiring access to the installation. Contractor employees must comply with base traffic regulations, including seatbelt use, speed limits, cell phone use, and random searches. Contractor employees are prohibited from possessing weapons, firearms, or ammunition on Andersen AFB. The contractor must comply with DOD ****, chapter 4, DOD Freedom of Information Act (FOIA) program requirements. Contractor personnel must report any information or circumstances that may pose a threat to the security of DOD personnel, contractor personnel, resources, and classified/unclassified defense information. Contractor personnel are responsible for safeguarding government property and controlled forms. Local base procedures for entry to controlled/restricted areas where contractor personnel will work must be implemented. An AF Form ****, Unescorted Entry Authorization Certificate, must be completed and signed by 36 MXG security manager before restricted area badges (RAB) will be issued. Employees must have a completed and favorable NACI investigation before receiving a RAB. Interim access can be granted in accordance with AFI ****, Personnel Security Program Management. No compensation will be claimed for any delays resulting from reentry procedures due to exercises.