Outbound Call Government Bids & RFPs

All information submissions should be received no later than 3:00 pm central on August 4, 2026.

Invoices shall be submitted electronically via VA's electronic invoice presentment and payment (EIPP) system currently OB10, in accordance with current VA instructions. Invoices shall comply with FAR ****(g) and contract instructions. Invoices and supporting documentation must be submitted no later than the 15th day of the month following the month of service.

All contractor personnel providing services shall, at a minimum, possess a high school diploma or equivalent, have one to two years of call center or telephone operator experience, demonstrate knowledge of medical terminology, and be fluent in English. Contractor employees shall obtain and maintain the level of security clearance required by VHA.

Negative performance may result in adverse evaluations, negative CPARS entries, and non-exercise of option periods.

KCVAMC reserves the right to restrict any contractor employee who fails to meet qualifications, violates applicable regulations, or is deemed a potential threat to security, safety, health, or mission. Failure to maintain favorable security status is grounds for removal.

Proposals must be submitted by **** 02:00 pm et.

The Bwl does not limit the methods or factors to be used for evaluation.

Any submission of, or general references to contractor terms and conditions in its entirety anywhere within the proposal will invalidate the proposal.

Proposals must be received prior to the deadline of August 19, 2026, at 4:00 PM prevailing time. only proposals received prior to the following date and time will be opened. Date: **** prevailing time: 4:00 pm

Contract award to the lowest responsive and responsible offeror will be made in the amount of the quote amount. Contract award to the lowest responsive and responsible offeror will be made in the amount of the quote amount.

Offerors must be in compliance with executive order ****, the copeland antikickback act, and have no organizational conflict of interest. An Alaska business license is required at the time of award. 16. 1an alaska business license is required of contractors who do business in alaska at time of award.

For procurements estimated to cost more than $5,000 but not more than $25,000, an interested party may protest the solicitation or award by filing a written protest with the administrative manager before the quotations or informal proposals are due. The protest must be filed before the date and time the quotations or informal proposals are due to ahfc.

Substitution for any personnel named in a proposal may result in termination of negotiations. If a selected offeror is in arrears on taxes due the state of Alaska, a contract may not be awarded until approved by the Alaska Department of Revenue. Substitution for any personnel named in a proposal may result in termination of negotiations.