Veterans Affairs, Department Of- Veterans Affairs, Department Of- 245- Network Contract Office 5 ( 36C245)
Notice of intent to Sole Source ( NOISS) Genetec Advantage Plan Subscription Beckley WV VAMC - Please see attached Sources Sought
Notice of Intent to Sole Source Genetec Advantage Plan Subscription Genetec advantage software support services, installation and programming the licensing for the genetec advantage plan, online self- help tools, basic operator onboarding courses on the lms, online support case management, general technical assistance, real- time support, advanced troubleshooting, premium live chat and phone support, operator chat assistance, collaborative support model, comprehensive service levels, software warranty updates, software releases and hotfixes, system availability monitor, optional advanced support, 24/7 support client care access to professional services field engineering deployment project management, project management, planning, personnel, reporting, constraints, general requirements, site and building access, electrical work, materials and equipment, work hours
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