Justice, Department Of- Federal Bureau Of Investigation
Reporting Software
Request for Information: Brand Name or Equal to WebFocus - This RFI seeks to understand the tiered pricing structures, service level agreement options, contracting mechanisms, and capabilities of vendors that can provide a COTS business intelligence ( BI) Brand name or equal to WebFOCUS software licenses a
Business Intelligence ( BI) software licenses and support - Business Intelligence ( BI) software licenses - Service Level Agreement ( SLA) support services - Software modifications, upgrades, and enhancements - Problem diagnosis and standard technical support - Next business day technical product and software solution support - Operations and maintenance ( OM) access to patches, updates, bug fixes, and workarounds - Web portal access to technical documentation, product forums, and problem- solving solutions - Electronic capability to submit and receive software technical solutions - Section 508 Government Product Accessibility Template ( GPAT) compliance statement and documentation - Comprehensive user manuals, authoritative technical guides, and detailed documentation - Detailed documentation outlining software compatibility and system requirements - Onsite or virtual training and installation/configuration services - Software to run on air- gapped AWS C2S servers - Software read/write adapter for SQL Serv
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