This is a Request for Proposal (RFP) for a cloud-based recreation management system. The Lake County Forest Preserve District is seeking responses from qualified companies specializing in recreational management software using a Software as a Service (SaaS) approach. Key requirements include accessibility compliance (WCAG 2. 1 AA), robust user role management, a member portal, secure payment processing (PCI DSS compliant), comprehensive program and event management, shelter and facility reservation capabilities, store item management, permit processing, and citation payment handling. The system must be scalable and responsive across devices. The RFP outlines detailed submittal requirements, including company background, scope of work, implementation plan, client references, and a price proposal. Insurance requirements are specified, including cyber liability and technology errors & omissions. Proposals will be evaluated based on understanding of the project, quality of approach, prior experience, and cost. An optional pre-proposal meeting will be held. Questions and requests for clarifications must be emailed by March 31, 2026. Proposals are due by April 9, 2026. Electronic submission is required via a specified vendor access portal.
The deadline for proposal submission is April 9, 2026, at 2:00 p. m. CMT. The substantial completion date is September 17, 2026, and the go-live date is October 1, 2026.
The bid notice states that payments will be made on identified deliverables in an approved project implementation plan, in accordance with the local government prompt payment act.
The district will evaluate proposals based on the proposal's satisfaction of the district's described/stated needs, including understanding of the project, quality of the vendor's described approach, demonstration of prior experience, and cost of services.
Proposers are to submit responses from qualified companies specializing in recreational management software. The proposal should include information on the company's stability and ability to support commitments, including years in business, customer base, organizational characteristics, and key professionals.
An optional pre-proposal meeting will be held on the date and time listed on page 1 of this RFP.
Questions and requests for clarifications must be emailed by March 31, 2026, at 11:00 a. m. CMT.