The City of Traverse City seeks proposals from Managed Service Providers (MSPs) to design, deploy, and manage a complete hardware refresh for the guest wireless network at Duncan L. Clinch Marina. The project requires a fully managed, isolated, and airgapped infrastructure. Key mandates include wireless upgrade, physical infrastructure layering, strict city technology integration separation, and ISP procurement optimization. Managed services include 24/7 NOC monitoring and proactive maintenance. Bids must be submitted by Tuesday, September 8, 2026, at 11:30 am. A recommended onsite tour is available on Wednesday, August 12th at 2:30 pm.
Payments may be made to the vendor after satisfactory service and upon receipt of a valid invoice approved by the city. Payments may be made to the vendor after satisfactory service and upon receipt of a valid invoice approved by the city.
The bid will be evaluated and awarded on the basis of the best value to the city. The bid will be evaluated and awarded on the basis of the best value to the city.
Proponents must submit proposals documenting corporate subcontractor experience and team bench strength. Proponents must submit proposals documenting: 1. technical architecture design: a detailed plan outlining the hardware selection specifically detailing how it aligns with wifi 6 ruckus standard equivalents, the pathway mapping for the physical wiring layer, and explicit technical separation schemes to keep guest traffic completely separate from city operations.
A recommended onsite tour will be provided to bidders on Wednesday, August 12th at 2:30 pm at the marina. A recommended onsite tour will be provided to bidders on wednesday august 12th at2: 30pm at the marina.
The bidder certifies that none of the following circumstances have occurred with respect to the bidder, an officer of the bidder, or an owner of a 25 or more share in the bidders business, within 3 years prior to the bid. bidder certifies that none of the following circumstances have occurred with respect to the bidder, an officer of the bidder, or an owner of a 25 or more share in the bidders business, within 3 years prior to the bid:
The SLA terms must include clear parameters regarding data handling, such as net neutrality provisions, compliance with legal requests, and troubleshooting data retention limits. Service level agreement sla terms: standard master service agreement terms, including clear parameters regarding data handling e. g. , net neutrality provisions, compliance with legal requests, and troubleshooting data retention limits.